Reverb Listings Management

Overview

Reverb is a marketplace that specializes in new, used, and vintage musical instruments and gear. It is an online platform where musicians, collectors, and music enthusiasts can connect to purchase and sell guitars, drums, keyboards, amplifiers, and other equipment.

You can publish new product listings, update pricing across channels, download reverb orders, receive order tracking updates, and update inventory through Sellercloud. A product must be Ready for Posting first and should have Reverb Enabled in the General Settings page in order to send the correct inventory quantity.

Prepare a Product for Reverb

Before posting a product to Reverb, make sure it’s Reverb-ready. The required attributes to post to Reverb are the Make and Model of the products. The item must also be Reverb-enabled on the Reverb Properties page for the available inventory to upload. Otherwise, a zero inventory list will be uploaded for that product.

1. Go to Catalog > Manage Catalog > Select a product.
2. Go to Toolbox > Reverb > Click Edit.
3. In the General panel, check Reverb Enabled.

In order to post a product on Reverb, you also need to select the necessary Categories. If you do not see accurate categories in the modal, open a ticket to Sellercloud Support, and a representative can download them on your server.

You can also provide shipping instructions via a profile or template. You can download your existing Shipping Profiles from the Actions menu on the Reverb General settings page of your integrated company and configure a Profile ID for each SKU you are listing. Alternatively, you can manually create Shipping Templates within Sellercloud. If no Profile ID is provided we will instead attempt to post the SKU with a template. If neither is available, we send our default shipping instructions with values: Amount: 0.0, Currency: USD, and region code: US_CON.

Post a Product on Reverb 

You can post products individually or in bulk.

Individually 

1. Navigate to Catalog > Manage Catalog > Find your product.
2. Toolbox > Reverb > Action Menu > Post Product.

In Bulk

1. Navigate to Catalog > Manage Catalog > Select your products.
2. Open the Action Menu > Launch on Channel > Select Reverb from the dropdown menu.

Update Listings on Reverb

You can update the Reverb listings manually and automatically.

Manually

To manually update a single product:

1. Go to Catalog > Manage Catalog > Open a product
2. Naivigate to the Toolbox > Reverb > Actions menu > Revise Inventory.

To manually update several products:

1. Go to Catalog > Manage Catalog > Select your products > Action menu > Update Inventory on Channel.
2. In the newly open window, select Reverb > Select the products > Update.

Automatically

The automatic Reverb inventory update is controlled by Reverb’s Enable Inventory Upload setting. When enabled, Sellercloud will periodically send automatic inventory updates.

1. Go to Settings > Companies > Manage Companies > Select a Company.
2. Reverb > General Settings > Edit > Check Enable Inventory Upload.
3. Click Save.

You can also enable the Client Setting Enable Filtered products for Reverb upload. This setting allows for custom inventory lists to be updated on Reverb. Such customizations are built by Sellercloud and are billable.

Reverb Shipping Templates

Before posting a product to Reverb, you are required to enter a shipping profile ID.

To create a shipping template for Reverb follow the instructions listed here. Once you create the needed template/s, go back to Sellercloud and navigate to:

1. Settings > Company Settings > Manage Companies > Choose your Company
2.  Toolbox > Reverb > Action Menu > Download Shipping Profiles. 

If there are available shipping profiles, a Shipping Profiles dropdown will appear next to Shipping Template on the Reverb product Properties page.