Catalog Client Settings

Created October 9, 2023
Updated date March 21, 2025
Author Sophie H.
Category Client Settings
Views: 1380
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Overview

Sellercloud users with the Client Admin role can control account-wide Client Settings, turn features on or off, and change how they work. Some features must be enabled on a client level before being used at the company level.

This article contains a list of all client settings in the Catalog section of the Delta interface, along with their definitions. To learn more about a certain feature or function, navigate to the Related Articles section at the end of this help resource.

Changes to client settings usually take effect immediately. If you do not see the result right away, refresh your browser’s cache.

When you enable a setting, changes will not apply retroactively, and you may need to perform additional actions to synchronize the data.

To optimize your search experience, we recommend copying the setting name directly from the interface and using the Ctrl + F keyboard shortcut to quickly jump to a definition. You can also use the embedded search bar in the section below.

Catalog Client Settings

Sellercloud offers a variety of customization options for your catalog based on numerous client settings. With the settings in this article, you can further personalize your listing management and suit your unique business requirements.

To open the client settings page, navigate to Settings > Client Settings > General Client Settings. To display all advanced settings, switch the toggle at the top left corner.

Advanced client settings are marked with a yellow dot next to each checkbox in the Delta interface and with an asterisk before the setting name in this article.

Catalog

Enable Product Expiry Workflow

If enabled, an Expirable checkbox becomes available on the Product Details page. This setting is required to mark products as expirable.

Create Manufacturer When Get Info From Amazon Or Create Product From Amazon

By default, when you perform the Get Info From Amazon action, we will not import Manufacturer info. If this setting is enabled, we will pull the Amazon Manufacturer and ManufacturerSKU if they do not exist in Sellercloud. If you want to override product properties for Amazon that are already populated in Sellercloud, you must also enable the Enable Override product info when getting info from Amazon or Walmart setting.

Enable Amazon Product Attributes

If enabled, a new hyperlink to Manage Attributes becomes available on the Amazon Properties page of a product. This setting is mandatory for Amazon Listings.

To reach the page, navigate to Catalog > Manage Catalog > Search Products > Open Product > Toolbox > Amazon Properties. Alternatively, you can enter a SKU directly in the general search.

Shopify Enable Update Product Site Cost

If enabled, we will automatically send the Site Cost of a product when you use the Post to Shopify or Launch on Channel actions to list a product. The default status of this setting is Enabled.

Cloning

*Enable Images Copy On Shadow Product Clone

If enabled, we will always copy over all Product Images to the Shadow clone.

*Enable Title Copy On Product Clone (Simple)

If enabled, we will always copy the eBay title(s) to the product clone.

*Enable UPC Copy On Product Clone (Simple)

If enabled, we will always copy over UPCs to the product clone.

*Do Not Copy Product Specifics When Cloning Product

If enabled, we won’t copy the eBay Item Specifics to the product clone.

*Persist ShadowOf When Cloning Products

If enabled, we will always copy the parent-shadow relationship to the product clone, meaning the clone will also become a Shadow of the same parent product.

*Set Web Enabled When Cloning SKU

If enabled, the Website Enabled checkbox will be automatically set to True for new product clones.

General

Add Shadows To Product Group When Parent Is Added

If enabled, we will automatically add all related Shadow Products to a Product Group when you add the parent product.

Allow Bulk Update Of Shadow Products

If enabled, we will allow Bulk Updates of Shadow Products via a file upload.

Allow Selecting Company When Creating Shadows

If enabled, you can choose which Sellercloud company to create the Shadow Product under. This setting is required for most integrations;
If disabled, we will create the shadow in the same company as the parent product.

Enable Update SiteCost When Adjusting Inventory

If enabled, a field called Site Cost becomes available in the Adjust Inventory pop-up window under Inventory Movement, allowing you to manually change a product’s site cost during Inventory Adjustments.

To reach the page, navigate to Inventory > Manage Inventory > Search Products > Open Product > Toolbox > Inventory Movement.

*Always Send Inventory = 10 For ChannelMax Feeds

If enabled, we will send a product quantity of 10 to ChannelMax regardless of your available inventory.

Auto Approve eBay Title When Adding Product Via Amazon

If enabled and you use the Add Product via Amazon feature, we will automatically approve Titles located on the eBay Properties page of a product.

Automated Product Publishing Auto Update Site Price From Amazon Price

If enabled, we will automatically update the Site Price of a product based on its Amazon Price from the Amazon Merchant Listings Report.

Auto Update Product Package Size

If enabled, the Amazon Properties page Package Size dropdown will not be editable. Instead, we will automatically calculate and set it based on the shipping weight and the height and width dimensions of a product.

Create Other Image Types When Creating Product Via ASIN

If this setting is enabled and you use the Add Product via Amazon feature, we will pull and assign Product Images of type Other to products from Amazon in Sellercloud.

Create Supplimental Image Types When Creating Product Via ASIN Default Condition

When you select a value from the Default Condition dropdown and you use the Add Product via Amazon feature, we will assign Images of type Supplemental to products in SellerCloud only for Amazon listings with the respective condition. Alternatively, If you choose Select… from the dropdown, we will assign supplemental images to all products regardless of their condition. Create Supplemental image types when creating Product via ASIN should also be enabled for this setting to take effect.

Default Company for Cloning Products

The company that you select in the dropdown of this setting will automatically become the company of new Clone SKUs.

*Do Not Change Quantity Shipped In FBA Or WFS Shipment When Querying Shipment From Channel

If this setting is enabled and you use the Query Shipment Status action, we will not update the Shipped Quantity if it is different on Amazon/Walmart.

*Do Not Allow Stop Loss Price Below X % Of Site Cost

If you enter a percentage value for this setting, we will multiply it by the Site Cost of a product and use the result to set a minimum accepted stop loss price. For example, if you set the value to 110% and the site cost of a product is $1, you would not be able to set the stop-loss price below $1.10.

Enable Manufacturer SKU For Channel

If enabled, we will consider the Manufacturer SKUs on a Channel Properties page of a product. This setting is mandatory if you need to identify a product by its Manufacturer SKU.
If disabled, we will not take into account the channel-specific Manufacturer SKU field even if it is populated. We will use the Manufacturer SKU from the Product Details page for all relevant channels.

Do Not Overwrite Existing Image In Bulk Upload

If enabled, we will check if we have existing Product Images that we have previously downloaded from the same URL. If so, we will not re-import them.

*Enable Images To Be Shadow Persistent

If enabled, we will automatically copy all images from the parent products to their respective Shadows.

Enable BestSeller Status

If enabled, a dropdown with preexisting BestSeller options called BestSeller Status becomes available on the Product Details page.

*Enable Override product info when getting info from Amazon or Walmart

If this setting is enabled and you use the Get Info From Amazon and Get Info From Walmart actions, we will override information on the Amazon/Walmart Marketplace Properties page of a product in Sellercloud, even if a field is already populated.

Enable Max Qty In One Package For Order Kit Items

If enabled, a field called Max Qty per Package becomes available on the Packaging panel under the Shipping Preferences page of a Kit parent. This setting can help you automate kit component distribution across multiple packages.

To locate the page, navigate to Catalog > Manage Catalog > Search Products > Open Product > Toolbox > Shipping Preferences.

Enable Product Manual Reserves

If enabled, you will be able to manually reserve inventory on a product.

*Enable Override Product Title When Getting Info From Amazon or Walmart

If enabled, we will pull and update the Amazon/Walmart Marketplace Title even if the product has the field populated in Sellercloud.

Enable Rebate Based Discounts For Channels

If enabled, we will allow discounts in the form of Rebates and consider them when uploading prices to channels.

Enable Product Types To Be Client Wide

By default, the same Product Types are available to all companies within the client or are also referred to as client-wide. This setting controls whether product types are client-wide or unique for each company. Open a ticket with Sellercloud Support before changing this setting to ensure your product types are merged properly.

Export Non-Missing Products In Export Channel Missing Info

By default, when you use the Export Channel Missing Info action, we only export the product fields that do not have values in Sellercloud. If enabled, we will also export the already populated product information instead of empty fields only.

*Enable Update Weights And Dimensions From Amazon

By default, we will not import weight and dimension information from Amazon. If this setting is enabled, we will pull and assign the weight and dimensions values if the Sellercloud fields are blank. If you want to override product properties for Amazon that are already populated in Sellercloud, you must also enable the Enable Override product info when getting info from Amazon or Walmart setting.

Limit ProductName Characters (0 for no limit)

If you enter a numeric value in this setting, we will apply the specified number as a Product Name character limit. If you leave the field with a value of zero, there will be no limit.

*Force Override Channel Categories When Product Type Changes

If enabled, we will override channel categories when you change the Product Types of a product. The setting applies only to channels that work with product types.

*Require Manufacturer When Creating Product

You can set specific fields to be mandatory to fill in when you create a new product. This is done through Settings > Required Fields For New Product. If this setting is enabled, the Manufacturer checkbox will not be grayed out on Required Fields For New Product, allowing you to check it off there.

*Require To Set Default Price When Creating Product

You can set specific fields to be mandatory to fill in when you create a new product. This is done through Customize Fields in the New Product Creation wizard. If this setting is enabled, the DefaultPrice checkbox will be grayed out, preventing you from checking it off there.

Share Product Types Across Companies (Enable Product Types To Be Client Wide old version)

In contrast to the Enable Product Types to be Client Wide setting, if this setting is enabled, we will save product types per company, and you will have the option to copy them across companies.

Require SiteCost And Buyer/Purchaser While Creating Product

You can set specific fields to be mandatory to fill in when you create a new product. This is done throughze Fields in the New Product Creation wizard. If this setting is enabled, the SiteCost and Purchaser checkboxes will be grayed out, preventing you from checking them off there.

*Show Min And Max Fields On eBay and Buy.Com Product Pages

If enabled, we will display the Min and Max price fields on the eBay and Buy.com product properties page.

*Show Additional Options While Creating Product Via ASIN

If enabled, an additional field called Create these Products as Shadow Of becomes available on the Add Product via Amazon page. This will allow you to directly create the Amazon listing as a Shadow of an existing Sellercloud product.

To reach the page, navigate to Catalog > Add New Product > Creation By Channel.

Show Physical Qty Including Non-Sellable In Product Home Page

If enabled, we will display the Warehouse Physical quantity (including Non-Sellable) of your products on the Product Details page instead of the Sellable quantity only.

Show Non-Sellable Qty On Product Home Page

If enabled, the Non-Sellable quantity will be displayed on the Product Details page.

Enable Sorting Matrix Dimensions Values Alphanumerically When Posting To Channel

If enabled, we will sort Variation Products alphanumerically when you push them to a certain channel. For example, if you have 3 variations with a Dimension value of 1, 2, and 3, we will send them arranged in ascending order – 1, 2, 3 instead of 3, 2, 1, or 2, 1, 3.

*Show Product Priority & Rating

If enabled, the product Priority and Rating filters will display in the filter list on the Manage Catalog page.

Stop Using Brands (Use Manufacturer As Brand)

If enabled, Brands will not be accessible, and we will not process or consider them even if you populate the fields. We will use the value of the Manufacturer field as the product brand instead.

Stop Importing FBA Shipment If Non-Kit Products Don’t Have inventory

If enabled and you try to import an FBA Inbound Shipment from Amazon that contains items you do not have inventory for, we will return an error message and stop the import. For example, if you have a product with an inventory of 1 in a certain warehouse and you try to import a shipment with two units of that product, we will return an error since this will cause the product inventory in the respective warehouse to go to a negative value.

*Update eBay Category ID When Importing Product Types

If enabled, a new checkbox called Update Product eBay categories from uploaded file becomes available on the Import Product Types page.

To locate the page, navigate to Catalog > Product Types > from the Blue Circle Icon at the bottom right of the page and select Import Product Types.

Support Comma-Delimited Values In Merchant SKU Filter

Enabled by default. This setting controls whether the Merchant SKU filter on the Manage Catalog page accepts multiple values. When disabled, you can only search for one Merchant SKU at a time, but that SKU can contain a comma. If you search for a Merchant SKU that contains a comma while the setting is enabled, the filter will assume these are two separate values and will not show the correct result.

Use FBA Warehouse-Quantity

If enabled and not in combination with any of the below settings, we will pull inventory from Column K, afn-fulfillable-quantity, of the FBA Manage Inventory report to update your FBA warehouse. If combined with Always Consider FBA Total Supply Quantity, we will import the total FBA quantity instead (afn-warehouse-quantity).

Always Consider FBA Total Supply Quantity

(Auto-enables the Use FBA warehouse-quantity setting upon save). When Always Consider FBA Total Supply Quantity is enabled, we will pull Inventory from Column J, afn-warehouse-quantity of the FBA Manage Inventory report to update your FBA warehouse. Amazon determines this amount by combining the fillable and unfillable inventory (afn-fulfillable-quantity + afn-unsellable-quantity + afn-reserved-quantity in the report). If the warehouse is Sellable, all your inventory will be available for sale regardless of its status and included in the Inventory Feeds.

FBA Inventory Consider Non-Sellable Qty

If this setting is enabled, we will consider unsellable inventory from Column L, afn-unsellable-quantity of the FBA Manage Inventory report, and include that in the physical quantity imported. We will then create a non-sellable movement to deduct that quantity from your available inventory. It will be used solely for reporting and value purposes and excluded from Inventory Feeds. This helps prevent sellers from accidentally selling quantities that Amazon determined as damaged or not in working condition, making them unsellable. We display unsellable quantities in the inventory movement of a product.

Download FBA Reserved Inventory Breakdown

If this setting and Always Consider FBA Total Supply Quantity are enabled, we will download FBA transfers and reserves from Column M, afn-reserved-quantity of the FBA Manage Inventory report, and include that in the physical quantity imported. We will then create a reserve movement to deduct that quantity from your available inventory. It will be used solely for reporting and value purposes and excluded from Inventory Feeds. We display those FBA reserves and transfers in the Inventory Movement of a product. This helps prevent sellers from accidentally selling quantities that Amazon cannot ship because they are either in transit or already sold.

Allow Disconnect Inventory from Channels

If enabled, you can pause automatic inventory updates for selected products and channels by disconnecting them from inventory feeds.

*Filter Custom Columns To Be Per Product Type

You can link product Custom Columns to one or more Product Types. If this setting is enabled and you set a product type on a SKU, we will display only the mapped columns and prevent the rest from appearing on the Product Details page.

*Send Filtered Custom Columns Per ProductType To eBay As Item Specific – If you enable this subsetting, we will send the Custom Columns linked to product types to eBay as Item Specifics.
*Show All Columns If No Custom Column Defined Per Product Type – If you enable this subsetting and choose a product type but have not mapped any custom columns to it, we will still display all the columns on the product.
*Show All Columns On Product Dashboard – If you enable this subsetting, we will still display all columns on the Product Details page, even if product types are mapped to certain custom columns.

Enable GTIN For Channel

If enabled, a field called GTIN for channel becomes available on a Channel’s Properties page of a product, which is independent of the normal GTIN field on the Product Details page and allows you to enter a unique value for every channel.

Don’t download images less than ___, when creating product from Amazon

If enabled and the field right below it has a value, we will not download images smaller than the specified amount when downloading information from Amazon for a product.

*Zero Out Discontinued Vendor Feed Products Inventory

If enabled and we receive vendor feeds, we will compare past feeds to the latest one received. If any product is missing from the latest, we will zero out its inventory in Sellercloud. When you set a value in For Days, we will look back at that many days for previous feeds. This setting applies only to Sellercloud integrated vendor feeds and not product import plugins.