Tracking Report

Overview

In this article, you will learn about Sellercloud’s Tracking Report. This report is a useful tool for you to view various shipping information, track orders and ensure they are delivered in a timely manner. It provides more detailed package data, whereas the Shipping report provides detailed cost and performance data.

This report provides the following information:

• Order information – order number and tracking number.
• Shipping information – carrier, shipping method, shipping cost, ship-to address, shipping date and time, and delivery date. 
• Package information – width, height, length, and weight.

Access and Customize the Report

To use the report, follow these steps:

1. Navigate to Reports > Shipping > Tracking Report.
2. Set up the Default and Custom filters to have the report show precisely what you need.
3. Click Search. Each filter you apply gets highlighted in green. If a filter is gray or not displayed at all, it’s not active.
   
4. To manage the columns in the report, click the three dots icon on the top right and select Customize Columns. You can:
   1. Reorder columns by dragging them up or down in the list;
   2. Hide columns by clicking the Trash icons;
   3. Add columns by clicking Add column.
      
5. To sort the data differently, use the Sort by menu.
6. To save your filtering and sorting options, click Save view, type a Name and click Save.
   
7. To export the full report to a spreadsheet, click Actions on the bottom right and select Export to Excel. Spreadsheets include all columns, including those hidden in the report.
   

Filter and Column Definitions

Click the drop-downs below for filter and column descriptions.