Amazon Unified Account Integration


Overview

Amazon has unified its European marketplaces (Amazon UK, Amazon France, Amazon Germany, Amazon Italy, and Amazon Spain), enabling sellers to manage listings and orders from one portal.

While inventory is shared across all marketplaces, creating offers in one European marketplace does not automatically populate offers in other European marketplaces. You must create offers in each of the marketplaces you wish to target. A similar unification exists for North America (Amazon US, Mexico, and Canada).


Configure Settings for Amazon Unified Accounts

  1. Enable the following Client Settings from Settings > Client Settings:
    1. Predict FBA Order Company Based On Sales Channel
    2. Predict Amazon Order Company Based On Sales Channel
    3. Predict Amazon Settlement Company Based On Sales Channel
    4. Force Send Marketplace Id When Requesting Active Listings
      This setting helps users define the Amazon marketplace for which they are requesting an Active Listing report. It ensures that the listing is downloaded under the correct company.
  2. Create a company (Settings > Companies > Manage Companies > Actions menu at the lower-right corner) or integrate an existing company with the default country account. This is the Parent Company. In most cases, this will be the US or UK accounts. Follow these instructions to integrate an Amazon account.
  3. From Settings > Companies > Manage Companies > Open a company > Toolbox > Channels > Amazon Settings > General Settings > Credentials panel, enable the setting This is Amazon Unified Account Parent Company.The image shows the Unified Account Parent setting.
  4. Create additional companies from Settings > Companies > Manage Companies > Action menu at the lower-right corner, one for each country marketplace in the unified account. These are the children companies. For example, with a European unified account, you can create a company for marketplaces DE, IT, FR, and ES.
    1. Integrate each of these companies with their corresponding marketplace. Use the same Merchant ID, Marketplace Access Key, and Marketplace Associate Key used for the parent company account. Only the Amazon Marketplace ID, which you can find here, will vary for each child company.
    2. From the Unified Account Parent Company dropdown field of each child company, choose the parent company from the list. For example, if UK is the parent company, this should be selected in this field for all children companies.The image shows the child's company settings.
  5. On the parent and all children companies, set the correct Country Code and Currency from Settings > Companies > Manage Companies > Open a company > General panel.
    Note: The currency will be set according to the order’s originating country. The daily base rate is used.The image shows the Country Code and Currency fields.
  6. From Settings > Companies > Manage Companies > Open a company > Toolbox > Channels > Amazon Settings > General Settings > Controls panel, enable:
    1. Allow Fulfillment Upload for the parent and all children companies;
    2. Enable FBA Workflow for the parent company only;
    3. Allow Order Download for the parent and all children companies to ensure FBM orders are downloaded;
    4. Allow Order Download for the parent company only to ensure FBA orders are downloaded.
  7. Your unified account configuration will determine how inventory updates should be managed:
    1. For most unified accounts, Amazon will automatically take MFN inventory from the parent account and share it on the children accounts’ listings. In this case, you only have to configure your items in the company where the parent account is integrated, and enable Allow Inventory Update from the Controls panel only for the parent account.
    2. If you need to update inventory individually per country, you may need to create shadows into the companies integrated with each child account. You can use the Amazon Merchant SKU field to map the SKU per country to the products in Sellercloud.

Amazon Unified Marketplaces for FBA

For EU Unified accounts, Amazon offers 3 international fulfillment programs:

  • European Fulfillment Network (EFN) – Inventory is stored in an Amazon fulfillment center under a single local marketplace account. Amazon will fulfill orders from any other Amazon European marketplace by shipping cross-border from the location at which your products are stored. For example, when a customer in Germany purchases your product on Amazon.de, the product is fulfilled by Amazon UK FBA and shipped from your inventory pool in the U.K. You will be charged cross-border fees.
  • PAN-European FBA (PAN-EU) – Similar to EFN, inventory is stored at an Amazon fulfillment center in one country; for example, UK. However, you list the products on all five European marketplaces. Amazon will ship the items anywhere in Europe. Cross-borders fees will not be applied.
  • Multi-Country Inventory (MCI) – Inventory is stored throughout Europe. Orders are fulfilled from the location closest to the Ship To address, which reduces fulfillment time.

Read more about FBA for cross-border fulfillment in Europe.

Sellercloud can support any option. When creating an FBA inbound shipment, you can select the Ship to Country regardless of Ship from Country. On the FBA Inbound Shipments Details page, you can change the Ship to Country to the country of your choice.

After the Ship to Country is correct, you can proceed to create an existing FBA shipment from this Amazon account.

Amazon has unified its European marketplaces – Amazon UK, Amazon France, Amazon Germany, Amazon Italy, and Amazon Spain – enabling sellers to manage listings and orders from one portal.

While  inventory is shared across all marketplaces, creating offers in the first European marketplace does not automatically populate offers in the other European marketplaces; you must create offers in each of the marketplaces you wish to target. A similar unification exists for North America: Amazon US, Mexico, and Canada.


Configuring Sellercloud with Amazon Unified Accounts

  1. Enable the following Client Settings:
    1. Predict FBA Order company based on sales channel
    2. Predict Amazon Order company based on sales channel
    3. Predict Amazon settlement company based on sales channel
    4. Force send marketplace id when requesting active listings
      This setting helps users define what marketplace they are requesting an Active Listing report from Amazon for. It ensures that the listing is downloaded under the correct company.
  2. Create a company or integrate an existing company with the default country account. This is the “parent company.” In most cases, this will be the US or UK accounts. Follow these instructions to integrate an Amazon account.
  3. In the company’s Toolbox > Amazon Settings > General Settings > Enable the setting This is Amazon unified account parent company.

    **If you do not see this setting, please submit a ticket to Sellercloud Support to enable the setting “EnableAmazonUnifiedAccounts” in the backend.
  4. Create additional companies, one for each country marketplace in the unified account. These are the “children companies.” For example, with a European unified account, you can create a company for marketplaces DE, IT, FR, and ES.
    1. Integrate each of these companies with their corresponding marketplace. Use the same Merchant ID, Marketplace Access Key, and Marketplace Associate Key used for the parent company account. Only the Amazon Marketplace ID, which you can find here, will vary for each child company.
    2. From the Unified account parent company dropdown field of each child company, choose the parent company from the list. For example, if UK is the parent company, this should be selected in this field for all children companies.
  5. On the parent and all children companies, set the correct country code and currency on the main settings page:
    amazon code sellercloud
    1. The currency will be set according the the order’s originating country. Like all international orders, the P&L tab will show the foreign currency and its conversion into US dollars. The daily base rate is used.
  6. On the parent and all children companies – Enable Amazon Settings > General Settings > Allow Fulfillment Upload.
  7. On the parent company only – Follow the steps described above and select Enable FBA Workflow.
  8. You can enable order download. To ensure FBM orders are downloaded, enable Allow Order Download for the parent and all children companies. To ensure FBA orders are downloaded, enable Allow Order Download for the parent company only.amazon order download sellercloud
  9. Your unified account configuration will determine how inventory updates should be managed:
    1. For most unified accounts, Amazon will automatically take MFN inventory from the parent account and share it to listings on the children accounts. In this case, you only have to configure your items in the company where the parent account is integrated, and Allow Inventory Update only needs enabling for the parent account (under Amazon Settings > General Settings).
    2. If you need to update inventory individually per country, you may need to create shadows into the companies integrated with each child account. You can use the Amazon Merchant SKU field to map the SKU per country to the products in Sellercloud.

Amazon Unified Marketplaces for FBA

For EU Unified accounts, Amazon offers 3 international fulfillment programs:

  • European Fulfillment Network (EFN) – Inventory is stored in an Amazon fulfillment center under a single local marketplace account. Amazon will fulfill orders from any other Amazon European marketplace by shipping cross-border from the location at which your products are stored. For example, when a customer in Germany purchases your product on Amazon.de, the product is fulfilled by Amazon UK FBA and shipped from your inventory pool in the U.K. You will be charged cross-border fees.
  • PAN-European FBA (PAN-EU) – Similar to EFN, inventory is stored at an Amazon fulfillment center in one country; for example, UK. However, you list the products on all five European marketplaces. Amazon will ship the items anywhere in Europe. Cross-borders fees will not be applied.
  • Multi-Country Inventory (MCI) – Inventory is stored throughout Europe. Orders are fulfilled from the location closest to the Ship To address, which reduces fulfillment time.

Read more about FBA for cross-border fulfillment in Europe.

Sellercloud can support any option. When creating an FBA inbound shipment, you can select the Ship to Country regardless of Ship from Country. On the FBA Inbound Shipment, select Edit from the action menu, then change the Ship to Country to the country of your choice.

amazon country sellercloud

After the Ship to Country is correct, you can proceed to create an existing FBA shipment from this Amazon account.


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