Channel Warehouse


Overview

The Channel Warehouse page allows you to set a specific warehouse for each channel. You can access it from Settings > Companies > Manage Companies > Open a company > Toolbox > Channel Warehouse.Channel warehouse


Channel Warehouse Configuration

Sellercloud offers three channel warehouse configurations: Set a Channel Warehouse, Restrict Inventory Usage, and Inventory Percentage per Channel.

When you only Set a Channel Warehouse, orders for this channel will choose the selected Channel Warehouse as the ShipFrom warehouse and use it to deduct inventory for the ordered products.

If you also enable Restrict Inventory Usage, the selected warehouse will be the only warehouse whose inventory is sent to the channel.

If you enter an Inventory Percent, the restricted warehouse will send the percentage amount from the current warehouse quantity instead of the total warehouse quantity.


Set a Channel Warehouse

By default, orders will deduct inventory from your Default Warehouse even if there is no available inventory under that warehouse, if you have inventory in other warehouses. When a channel warehouse is selected, orders for that channel will always use that as the ShipFrom warehouse.

Typically, all orders have your default warehouse as the ShipFrom warehouse. Quantity will always deduct from the ShipFrom warehouse regardless of its current quantity.

Other settings and customizations, such as post-order plugins, may affect the ShipFrom warehouse set on an order.

To have FBA inventory imported into Sellercloud for your company, set the FBA Warehouse for the FBA channel on this page. Learn more about FBA inventory.

To Set a Channel Warehouse:

  1. Go to Settings > Companies > Manage Companies > Open a company > Toolbox > Channel Warehouse.
  2. From the Warehouse dropdown menu, select a warehouse for your channel.The image shows how to select a channel warehouse.

Restrict Channel Inventory Usage

You can limit inventory sent to channels to only one warehouse by restricting inventory usage for a selected channel warehouse.

To enable Restrict Inventory Usage:

  1. Go to Settings > Companies > Manage Companies > Open a company > Toolbox > Channel Warehouse.
  2. Locate the channel whose inventory you want to restrict.
  3. Select a warehouse.
  4. Enable the Restrict Inventory Usage checkbox for your desired channel/s.The image shows the Restrict fields.

Note that if you have shadow SKUs in a warehouse and that warehouse is set as a channel warehouse and has Restrict Inventory Usage enabled, Sellercloud will send the warehouse inventory for the product (see Inventory > Manage Inventory > Open a product > Toolbox > Warehouse) when updating the channel. Sellercloud will NOT send the total inventory between all SKUs.

Example: The following 3 SKUs are shadows:

  • SKU A has a quantity of 5 in Warehouse A
  • SKU B has a quantity of 10 in Warehouse A
  • SKU C has a quantity of 20 in Warehouse A

Sellercloud will send 5 for SKU A, 10 for SKU B, and 20 for SKU C. Sellercloud will not send the total amount.

Products that are replenishable will always show the fixed quantity because they ignore the actual available quantity.


Inventory Percent per Channel

The Inventory Percent column will display when the Client Setting Enable Channel Inventory by percentage is enabled.

This option can be used to determine how much inventory in this warehouse is sent to the channel, a useful tool for preventing overselling. You can send different inventory levels to different channels based on varying percentages per channel. Instead of a specific number safety quantity (such as 5 units for all products), the amounts depend on the quantity available:

  • Example 1: Product has 100 units available and you set Amazon to 70% – Sellercloud will send 70 to Amazon, not the other 30 units.
  • Example 2: Product has 10 units available and you set Amazon to 70% – Sellercloud will send 7 to Amazon, not the other 3 units.
  • Example 3: Product has only 3 units available and you set Amazon to 50% – Sellercloud will send 1 to Amazon, not the other 2 units (or an impossible 1.5 units). The amount sent will always round down when using percentages.

To set Inventory Percent:

  1. Go to Settings > Companies > Manage Companies > Select a company > Toolbox > Channel Warehouse. There is a field beside each channel called Inventory Percent and its default is 100%.
  2. Update it to another percentage to reflect the amount of the inventory you want Sellercloud to send to the channel. This could reduce the need for basic custom inventory calculations.
    Note: Make sure a channel warehouse is selected and restricted.The image shows the Channel Warehouse page.

Channel Warehouse

The Channel Warehouse page is accessed from your company’s Toolbox > Channel Warehouse:

These settings let you set a specific warehouse for each channel, which has a number of impacts as outlined below:

  • If no warehouse is selected, inventory is deducted from the Default Warehouse (in Client Settings) even if there are no available quantities.
  • When a warehouse is set on a channel, the ShipFrom warehouse on all the channel’s orders will default to this warehouse. Typically, all orders have a ShipFrom warehouse of your default warehouse. Quantity will always deduct from the ShipFrom warehouse regardless of its current quantity.
    Other settings and customizations, such as post-order plugins, may affect the ShipFrom warehouse set on an order.
  • Restrict Inventory Usage box means the selected warehouse will be the only warehouse whose inventory is sent to the channel. Learn more about restricting inventory to a specific warehouse for a given channel.
  • Inventory Percent column is enabled by the Client Setting Enable Channel Inventory by percentage. This can be used to determine how much of inventory in this warehouse is sent to the channel, a useful tool for preventing overselling. For more information on it, refer to the section below.
  • To have FBA inventory imported into Sellercloud for your company, set the FBA Warehouse for the FBA channel on this page. Learn more about FBA inventory.

Inventory Percentage per Channel

You can send different inventory levels to different channels based on varying percentages per channel. So, instead of a specific number safety quantity (such as 5 units for all products), the amounts depend on the quantity available:

  • Example 1: Product has 100 units available and you set Amazon to 70% – Sellercloud will send 70 to Amazon, not the other 30 units.
  • Example 2: Product has 10 units available and you set Amazon to 70% – Sellercloud will send 7 to Amazon, not the other 3 units.
  • Example 3: Product has only 3 units available and you set Amazon to 50% – Sellercloud will send 1 to Amazon, not the other 2 units (or an impossible 1.5 units). The amount sent will always round down when using percentages; in this example, to 50% of 2 units.
  1. Select the client setting Enable Channel inventory by percentage.
  2. Go to Settings > Company > Toolbox > Channel Warehouse and see the field beside each channel called Inventory Percent. The default is 100%.
  3. Update it to another percentage to reflect the amount of the inventory you want Sellercloud to send to the channel. This could reduce the need for basic custom inventory calculations.


Limit Available Inventory to Specific Warehouse

By default, inventory in a sellable warehouse will be available for all channels. However, you can restrict inventory to a specific warehouse for a given channel.

Example:

  • SKU123 has an inventory quantity of 20 in Warehouse A and a quantity of 5 in Warehouse B:
    • Available inventory sent to Amazon can be restricted to 20 = inventory quantity in Warehouse A, while
    • Available inventory for eBay can be restricted to 5 = inventory quantity in Warehouse B

Once this is done, the available inventory for the channel shown on the channel page will be restricted to that warehouse. Orders from that channel will deduct from the selected warehouse, and inventory feeds will be sent from that warehouse.

In image #1 below, product B002G9UGT8 has an available quantity of 10 across all sellable warehouses. However, 0 are available in the eCommerce NJ warehouse, as set in image #2.

As shown in image #2 below, by choosing the Ecommerce NJ warehouse in the company’s Channel Warehouse page and clicking the Restrict Inventory Usage box, the available inventory for eBay will be 0, as shown in the red box in image 1.

If the inventory was not restricted, the quantity in the red box would have been 2 because the fixed price listing quantity is 2.

Products that are replenishable will always show the fixed quantity because they ignore the actual available quantity.

  1. Navigate Company Settings > Toolbox > Channel Warehouse.
  2. Locate the channel to which you want to restrict inventory.
  3. Select a warehouse.
  4. Enable the Restrict Inventory Usage option.

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