Channel Warehouse

Overview

Sellercloud’s Channel Warehouse feature lets you assign a unique warehouse for each of your sales channels and selectively send or receive inventory updates from and to specific locations. For example, if you sell on both Amazon and eBay but prefer to have dedicated warehouses for each platform, or if you store your products in FBA or WFS fulfillment centers and want to receive the most recent quantity updates.

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Channel Warehouse

Sellercloud provides you with three distinct channel warehouse configurations: Set a Channel Warehouse, Restrict Inventory Usage, and Inventory Percentage per Channel.

• When you only Set a Channel Warehouse, orders for this channel will choose the selected location as the ShipFrom warehouse automatically and use it to deduct inventory for the ordered products.
• If Restrict Inventory Usage is enabled, only the selected warehouse’s inventory will be sent to the channel.
• If you enter an Inventory Percent, the restricted warehouse will send only a specified percentage amount from the current warehouse quantity, instead of the total warehouse quantity.

Set a Channel Warehouse

When you select a Channel Warehouse, all orders from that channel will use the chosen location as the Ship From Warehouse instead. To do that:

1. Go to Company Settings > Toolbox > Channel Warehouse.
2. Click Edit and select your desired location from the Warehouse dropdown menu.
3. Click Save.

Restrict Inventory Usage

By default, inventory in sellable warehouses is available for all channels. If you enable the Restrict Inventory Usage checkbox, the chosen warehouse becomes the exclusive source for inventory sent to the respective channel.

To Restrict Inventory Usage:

1. On the Channel Warehouse page, locate the desired channel.
2. Select a warehouse and enable the Restrict Inventory Usage checkbox in the grid.

If you have Shadow SKUs with different quantities in a channel warehouse with Restrict Inventory Usage enabled, Sellercloud will send the total inventory of the shadow products across all warehouses (see Inventory > Manage Inventory > Open a product > Toolbox > Warehouse) when updating the channel.

Example: The following 3 SKUs are shadows:

• PARENT SKU has a quantity of 5 in Warehouse A
• SHADOW SKU 1 has a quantity of 10 in Warehouse B
• SHADOW SKU 2 has a quantity of 20 in Warehouse C

Sellercloud will send 35 to the channel.

Replenishable products will always show a fixed quantity because they ignore the actual available quantity.

Inventory Percentage per Channel

With the Inventory Percentage option enabled, the Restricted Warehouse won’t use its entire inventory for the channel. Instead, it sends only the specified percentage from the current warehouse quantity. You can send different inventory levels to different channels based on varying percentages to prevent overselling, and instead of a specific Safety Quantity number (such as 5 units for all products), the amount will depend on the total quantity available:

• Example 1: The product has 100 units available, and you set Amazon to 70% – Sellercloud will send 70 to Amazon
• Example 2: The product has 10 units available, and you set Amazon to 70% – Sellercloud will send 7 to Amazon.
• Example 3: The product has only 3 units available, and you set Amazon to 50% – Sellercloud will send 1 to Amazon. The amount sent will always round down when using percentages.

To set an Inventory Percent:

1. On the Channel Warehouse page, there is a field beside each channel called Inventory Percent. The default is 100%.
2. Adjust the percentage to reflect the amount of inventory you want Sellercloud to send to the channel.

This method can help reduce the need for basic custom inventory calculations.

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