Order Shipping Warehouse

Overview

When you create an order in Sellercloud, it will automatically be assigned to the Ship From Warehouse. You can control the assigned warehouse based on the channel of the order or how the order is being fulfilled – for example, if it’s being drop-shipped or shipped via FBA. You can also control which warehouse is selected based on custom rules defined in a plugin. If no specific setting is set to select “Ship From Warehouse,” the order will have the default warehouse assigned and deduct inventory from it, regardless of where inventory is actually available.

Configure Ship From Warehouse

Depending on different workflow logic, there are different ways to configure a Ship From Warehouse.

Set a Channel Warehouse

If you set a warehouse per channel, the Ship From Warehouse on all orders from that channel will default to the designated warehouse.

1. Go to Settings > Companies > Manage Companies > Select a company.
2. In your company’s Toolbox, select Channel Warehouse > Edit > Choose a warehouse.

Dropship an Order

You can dropship an order directly to a vendor to avoid stocking your own inventory. To select a default Ship From Warehouse for the specific vendor, go to Purchasing > Vendors > Manage Vendors > Select a vendor > On a Vendor Details page, select Default Warehouse.

1. Go to Orders > Manage Orders > Select an order.
2. On the Order Detail page, go to Actions > Dropship Order.
3. Select a Vendor > Enter Vendor Order ID > Dropship.

Ship an Order by FBA

Amazon can fulfill FBA orders and orders originating at other channels. To select an FBA Ship From Warehouse per company, go to Settings > Companies > Manage Companies > select a company > Toolbox > Channel Warehouse > Select a warehouse under the FBA channel.

1. Go to Orders > Manage Orders > Select an order.
2. On the Order Detail page, go to Actions > Ship via FBA.
3. Fill in the mandatory fields > Click Ship Order.

Use the Split by Warehouse Plugin

You can use a post-order or order export plugin that sets the Ship From Warehouse based on certain rules.

1. Go to Settings > Companies > Manage Companies > Select a company.
2. In your company’s Toolbox, select Custom Settings > Enter the IDs of the Ship From warehouses in order of preference, separated by semicolons with no spaces.
3. To enable the installed plugin, click the company’s Toolbox > Defaults > Choose the plugin from the Order Post Action Plugin dropdown list > Save.

Set a Ship From Warehouse Manually

To manually change the Ship From Warehouse:

1. On the Order Details page, go to the Items panel and click the Edit button.
2. In the Warehouse field, choose a different warehouse.