Gift Cards

Gift cards can be assigned to customers and used as payment in orders.

Add a gift card to a customer

1. Go to the Customers > Manage Customers and search for the one in question.
2. After selecting the customer go to Toolbox > GiftCards/Coupons.
3. Select Edit and “+” to add new Gift Card/Coupon
4. Enter a coupon code and amount. The amount can be added in currency or percentage.
5. Select if the coupon is one time use only and Create.

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Import Store Coupons/GiftCards in Bulk

1. Go to the Customers > Tools > Import Customers > Import Store Coupons/Gift Cards.
2. Download the template and fill in the information.
3. Click on Choose File and upload the updated sheet.
4. Click on Upload GiftCard/Store Coupons.

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Use Gift Cards as Payment or Refund on Orders

If the customer has an unused GiftCard balance it can be applied as payment on his orders.

1. Open the order and select Manage Payment from the Action Menu.
2. If the client has an unused GiftCard balance there will be a Gift Card icon next to Operation Type. Hovering over it will provide instructions on how to use Gift Card balance as payment.
3. Select Receive Manual Payment under Operation Type.
4. Select Gift Certificate/Card as Payment Method and then you can select a Gift Card

You can also Refund clients with GiftCards, which they can use later.

1. From the Manage Payment screen select Refund Method to be Gift Certificate/Card
2. Select the Gift Card from the Coupon Code drop down menu and click Refund.

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Email Store Coupons/GiftCards

Email templates can be created with predetermined placeholders that include your customer’s coupon codes. Sending coupon codes or gift cards via email can be an effective way to increase sales, remind customers of their unused discounts, and build a loyal customer base. Sellercloud allows you to pick and choose which placeholders you want to use in each email template. The following email placeholders for Store Coupons/GiftCards are available:

• #?CustomerCouponsList?# – Populates all coupons and their corresponding information.
• #?CustomerCouponsListActiveOnly?# – Populates only Unused coupons and their corresponding information.