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Shipping Cost Adjustments


Overview

Sellercloud enables you to make Shipping Cost Adjustments, in case the order’s Shipping Cost should be updated.

This feature is typically used when a surcharge or a handling fee is to be applied to your original shipping quote. Alternatively, you can enter a negative value to apply a discount to the original quote. Please note such cost adjustments only affect orders and do not affect products.

Client setting Allow To Display Adjusted Shipping Cost On Orders must be enabled for this workflow. To enable the setting, navigate to Settings > Client Settings > General Client Settings > Orders.

Shipping Cost Adjustment Types

You can manually adjust an Order’s Shipping Cost per carrier or within individual FBA Inbound Shipments. These adjustments can be used to account for various Shipping Costs, including transportation costs from your warehouse to Amazon fulfillment centers.

Carrier Shipping Cost Adjustments

To adjust Shipping Cost per Carrier:

  1. Go to Settings > Shipping > Shipping Cost Adjustments.
  2. In the Adjustment text box, enter the shipping cost adjustment value for each carrier.
    You can enter either positive or negative values.
  3. Indicate whether the adjustment is a flat value or a percentage.
  4. When finished, scroll down and click Update to apply the changes.
  5. Once updated, the new Shipping Cost will be reflected in the Profit & Loss report for each associated order.

FBA Shipment Shipping Cost Adjustments

Client setting Include FBA Inbound Shipping Costs in Order Item P&L must be enabled for this workflow. To enable the setting, navigate to Settings > Client Settings > General Client Settings > Reporting > Enable Include FBA Inbound Shipping Costs in Order Item P&L > Save.
Once Include FBA Inbound Shipping Costs in Order Item P&L is Enabled, the Include FBA Inbound Shipping Costs in Profit by Product reports setting is automatically Disabled.

To adjust the shipping cost of an order with FBA Shipment: 

  1. Go to Inventory > FBA Inbound Shipments > Manage FBA Shipments.
  2. Open the FBA Shipment that you want to adjust.
  3. Click Toolbox and select Shipping Cost.
  4. On the Shipping Cost panel, click the pencil icon.
  5. In the Shipping Cost text box, correct the Shipping Cost and enter its adjusted value.
  6. To save the changes, click the Check icon.
  7. The Per Unit Shipping Cost field will automatically update to indicate the shipping cost per product unit in a package.
  8. In the upper-right of the selected FBA Shipment, click Actions and select Shipping Costs Adjustments on Orders.
  9. Select the Item ID that you want to adjust.
  10. Click Save.
When shipping package information is imported into Sellercloud from Amazon, Sellercloud will import the total shipping cost per label, and divide the shipping cost to each unit in that shipment.

Import Adjustments with a File

You can add Shipping Cost adjustments to your Orders with a file Import, as part of their Profit & Loss (P&L).

Client setting Enable adjustments in P&L must be enabled for this workflow. To enable the setting, navigate to Settings > Client Settings > General Client Settings.
  1. Navigate to Orders > Tools.
  2. Select Import Order Info > Import P&L Adjustment.
  3. Click Download Sample. In the file, you will see two pages. The first one is the template that needs to be filled in. The second one is called Adjustment Types. It contains all the valid values for the Adjustment Type and Adjustment # columns of the template.

Override Shipping Cost

In some cases, the carrier will update the Shipping Costs of your orders. If the update fails, you can import a file to override the current costs.

  1. Navigate to Orders > Tools.
  2. Select Import Order Info.
  3. Select an option, depending on which carrier you shipped the orders with.
    1. Click Imported Shipping Cost Difference to see previous instances of costs imported via this tool.

Overview

Sellercloud enables you to make Shipping Cost Adjustments, in case the order’s Shipping Cost should be updated.

This feature is typically used when a surcharge or a handling fee is to be applied to your original shipping quote. Alternatively, you can enter a negative value to apply a discount to the original quote. Please note such cost adjustments only affect orders and do not affect products.

Client setting Allow to display adjusted shipping cost on orders must be enabled for this workflow. To enable the setting, navigate to Settings > Client Settings >  Enable Allow to display adjusted shipping cost on orders > Save.

Shipping Cost Adjustment Types

You can manually adjust an Order’s Shipping Cost per carrier or within individual FBA Inbound Shipments. These adjustments can be used to account for various Shipping Costs, including transportation costs from your warehouse to Amazon fulfillment centers.

Carrier Shipping Cost Adjustments

To adjust Shipping Cost per Carrier:

  1. Go to Settings > Shipping Cost Adjustments.
  2. In the Adjustment text box, enter the shipping cost adjustment value for each carrier.
    You can enter either positive or negative values.
  3. Indicate whether the adjustment is a flat value or a percentage.
  4. When finished, scroll down and click Update to apply the changes.
  5. Once updated, the new Shipping Cost will be reflected in the Profit & Loss report for each associated order.

FBA Shipment Shipping Cost Adjustments

Client setting Include FBA Inbound Shipping Costs in Order Item P&L must be enabled for this workflow. To enable the setting, navigate to Settings > Client Settings > P&L Report Settings > Enable Include FBA Inbound Shipping Costs in Order Item P&L > Save.
Once Include FBA Inbound Shipping Costs in Order Item P&L is Enabled, the Include FBA Inbound Shipping Costs in Profit by Product reports setting is automatically Disabled.

To adjust the shipping cost of an order with FBA Shipment:

  1. Go to Inventory > FBA Inbound Shipments > Company > Search.
  2. Open the FBA Shipment you want to make an adjustment to.
  3. Click Actions > Select Shipping Cost > Click Go.
  4. In the Shipping Cost text box, correct the Shipping Cost and enter its adjusted value.
  5. To save the changes, click Update.
  6. The Per Unit Shipping Cost field will automatically update to indicate the shipping cost per product unit in a package.
  7. In the upper-right of the selected FBA Shipment, click Actions and select Shipping Costs Adjustments on Orders.
  8. Select the items in the order that you want to apply the adjustment to.
  9. Click Save Adjustments.
When shipping package information is imported into Sellercloud from Amazon, Sellercloud will import the total shipping cost per label, and divide the shipping cost to each unit in that shipment.

Import Adjustments with a File

You can add Shipping Cost adjustments to your Orders with a file Import, as part of their Profit & Loss (P&L).

Client setting Enable adjustments in P&L must be enabled for this workflow. To enable the setting, navigate to Settings > Client Settings > Search.
  1. Navigate to Orders > Import P&L Adjustment.
  2. Click Download Sample. In the file, you will see two pages. The first one is the template that needs to be filled in. The second one is called Adjustment Types. It contains all the valid values for the Adjustment Type and Adjustment # columns of the template.

Override Shipping Cost

In some cases, the carrier will update the Shipping Costs of your orders. If the update fails, you can import a file to override the current costs.

  1. Navigate to Orders > Import Shipping Cost.
  2. Select an option, depending on which carrier you shipped the orders with.
    1. Click Imported Shipping Cost Difference to see previous instances of costs imported via this tool.
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