In Sellercloud, you can update order information for Smart Bargains from a single platform. Here, you can cancel, refund and monitor the status of your Smart Bargains orders.
Automate Order Download and Tracking Upload
You can automate the process of order download and tracking upload by following these steps:
- Go to Settings > Companies > Manage Companies > select a company > Toolbox > Channels > Smart Bargains > General Settings > Edit.
- Check the settings Enable Order Download and Enable Order Fullfillment Upload.
Refund Smart Bargains Order
Follow the steps below to issue a Smart Bargains Refund for an order:
This action is for setting the order as refunded internally, in Sellercloud. It will not send the refund to Smart Bargains.
- Go to Orders > Manage Orders > open an order > Actions > Issue Refund.
- Enter Amount To Refund and Notes.
- Click Refund.
Cancel Smart Bargains Order
You can only cancel an order before it is marked Shipped. If it is already Shipped, you must issue a refund. Follow these steps to cancel an order:
Go to Orders > Manage Orders > Open an order > Actions > Set Cancelled Internally.