User Roles

The information in this topic is specific for the Alpha interface, not the new Delta interface.
Unless you are a Client Admin, the user permissions for Alpha will not automatically transfer to Delta.
For details about roles in Delta, please see this Delta Permissions topic.

You can assign users to roles that allow or restrict specific actions in SellerCloud.

Please read these 2 warnings!

Company settings that may contain credentials for different SellerCloud integrations are only available for users with the Client Admin role.  These users have access to the entire system with no restrictions.
The following Client Settings affect the permissions set by the user roles in the table below:

Hide Costs From Employees Hides all cost-related information from employees who do not have the Client Admin role

Protect Site Cost – Hides SiteCost from employees and disallows editing by users unless they have the Client Admin role

Roles are configured in Employees > Select Employee > Security> Roles.

The table below defines each of these roles:

ROLE DESCRIPTION
Amazon Admin Lets user check “Amazon Restricted” box on the Amazon Properties page.
Apply Discount on Order Lets user put discount on a sales order.
Approve PO Lets user approve POs.
Cancel Exported Order Lets user cancel orders exported orders. Order Admin does not include this functionality, and this must be added if canceling exported orders is needed.
Client Admin Inherits all security roles and abilities, assigned or not; the only user that can change Client Settings.
Create RMA Lets user create RMAs.
Customer Makes user a customer to appear under the Customer tab.
Dropship Manager Lets user set DropShip status as Dropship.
eBay Merchant Not in use.
Edit PO Lets user edit prices in PO. Users cannot edit POs unless they have this role or are a Client Admin.
Edit Purchaser Lets user change the purchaser set on an item.
Employee Lets user access the ‘My Account’ page.
Inventory Manager Lets user see full inventory movement.
Login Never Expires Login expiry is set to 5 years from the time it is set.
Order Admin Gives user full access to all functions related to orders (ship orders, merge orders, manage RMA, refund, update tracking, create/import, and create picklist).

Note: This role does not allow the user to cancel an order! The role Order Cancel is needed. 

Order Cancel Lets user cancel orders.
Order Controller Gives user full access to place orders, refund orders, cancel orders, and change other order statuses for all channels.
Order Controller Local Gives user full access to place orders, refund orders, cancel orders, and change other order statuses for local store orders.
Order Creator Lets user create local store orders.
Order Shipper Hides the ‘Sold to’ address from the user; the Client Setting Do not show Bill to Address to Order Shipper Role must be enabled.
Order Total display Lets user view the “grand total” column on the Manage Orders page, if the Client Setting Show Order Total to Order Total display role only is enabled.
Orders Mass Emailer Lets user send mass emails from the Manage Orders page if enabled to “send email” setting from security settings of user.
People Admin Gives user full access over employees and their settings.
Physical Inventory Manager Lets user change physical inventory.
PO Over Receive Lets user over-receive a PO if the Client Setting Allow to Over Receive PO is enabled.
PO Prices Lets users edit prices in POs.
Pricing Admin Lets user edit all prices of product, even if the Client Setting is set to protect site cost, and is the only user other than the the Client Admin who can edit sell below cost.
Pricing Manager Lets user edit site cost even if the Client Setting protects site cost, cannot edit sell below cost.
Product Admin Gives user full access over products and their properties.
Product Create Restrict Restricts non-admin user from creating products individually or in bulk.
Product Kit Creator Lets user add items to a kit.
Product Shadow Creator Lets user create shadow relationships or shadow products.
Refund Handler Lets user issue refunds.
Report Admin Gives user access to the Reports tab; to be used in conjunction with Report User.
Report Users Lets user pull reports; to be used in conjunction with Report Admin
Restrict Edit Product Weight Restricts user from editing the product weight and dimensions.
Restrict FBA Shipments per Buyer Restricts non-admin user from accessing any FBA shipments containing product(s) for which they are not set as the buyer.
Restrict Inventory Access Restricts non-admin user from seeing any product where they are not set as the buyer.
Restrict Listing Product Restricts non-admin user from listing products on any channel.
Restrict Order per Buyer Restricts non-admin user from accessing orders containing product(s) for which they are not set as the buyer.
Restrict PO per Buyer Restricts non-admin user from accessing POs containing product(s) they are not set as the buyer.
Restrict Price/Qty Edit Restricts non-admin user from editing price or inventory on a product in the SellerCloud interface.
Restrict Product Edit Restricts non-admin user from editing product data in the SellerCloud interface.
RMA Receive Lets user receive RMAs.
Salesman Cost Edit Lets user edit salesman cost on a product level (when using Client Setting Allow free edit Salesman Cost instead of Enable Salesman Cost).
Salesman Cost View Lets user see Salesman Cost at the product level.
Scheduled Tasks Lets user execute or change scheduled tasks.
Settings Admin Gives user access to the Settings tab.
Show Adjusted Shipping Price Shows user-adjusted shipping price if one is set for an order in place of the actual price.
SKUStack Device Manager Lets user add Skustack devices.
Split SKU Detail Lets user go into POs from the Split SKU page and see their details.
Split SKU List Lets user only see the search page of the Split SKU page.
Vendor Manager Lets user see full list of vendors.
View PO Lets user search and view POs.
Web Services Access Lets users make webservice calls. May only be in use for older versions.
WholeSale Customer Handler Lets user edit wholesale customer credit limits

Was this article helpful?

Related Articles