• Disconnect vs Disable Inventory

    The Disconnect and Disable options both control the inventory sent to channels. The main difference is that a disconnected product does not send inventory updates, whereas a disabled product sends inventory updates with a quantity of zero.

  • Requires Attention Orders

    The Requires Attention status within Sellercloud helps you easily flag and identify orders that need special attention, potentially have issues, or require special handling to ensure a smooth fulfillment process. Orders can be flagged as Requires Attention in specific situations, such as when dealing with backorders, corrupted orders, or when there is insufficient quantity available to fulfill the order.

  • Channel Warehouse Mapping

    The Channel Warehouse Mapping tool allows you to select different warehouses for a single channel by assigning them a Channel Warehouse Code. This lets you send inventory updates to each warehouse where your products are stored. Learn more about this feature and how to configure it below.

  • Vendor Invoices

    A vendor invoice is a document that lists the amounts owed to the supplier by the buyer. You can use the vendor invoices workflow to track invoices and payments on the vendor level.

  • Warehouse Locations and Stations

    This article explains how to add a new location in Sellercloud, configure it in Shipbridge and how to track order history. Follow the steps below to add a new location in Sellercloud.

  • Collect Files in Shipbridge

    To troubleshoot order issues in Shipbridge, Sellercloud Support may need the collected files, logs, and settings related to the order(s). You can easily collect them into a zip file.

  • Import FBA Orders into Sellercloud

    With Sellercloud, you can efficiently download and import your FBA Orders. This article will guide you through the process and provide comprehensive, easy-to-follow steps on how to import your FBA orders.

  • Company Addresses

    In this article, you’ll learn how to configure your company address, company profile per channel, and address book in Sellercloud to improve shipping processes.

  • Shipwire Account Integration

    Shipwire is a leading commerce solution that provides logistics and fulfillment services worldwide for B2B and B2C customers. Integrating Shipwire allows you to process and optimize order fulfillment quickly and efficiently.