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Import FBA Orders into Sellercloud

Table of Contents

Overview

Importing FBA orders into Sellercloud requires two steps: generating an FBA Fulfilled Shipments Report, and importing it to Sellercloud. This article will walk you through each step.

Import FBA Orders into Sellercloud

Reports should not exceed a time frame of one month. If you need orders from a longer period, split your report requests into one-month segments.
  1. Go to Settings > Companies > Manage Companies > Open a company.
  2. From the Toolbox, go to Channels > Amazon Settings > Reports.
  3. Click Request New Report at the top of the list.
  4. Set the Report Type to FBA Fulfilled Shipments Report.
  5. Choose the desired date range.
  6. Click Request Report.The image shows the Reports page.
  7. When the file is generated, download it by clicking on the corresponding Response ID column. To check the file status before completion, click Query in that same column.
  8. Go to Orders > Tools > Import Order Info > Import Channel Orders.
    1. Select a company.
    2. In the Channel field, select FBA.
    3. In the File field, upload your saved report file.
    4. Click Import. A queued import job is created to track the progress of the import and note any errors.
  9. When this queued import job is finished, the data will be imported. However, the actual creation of all orders may take several hours, based on the number of orders that were imported.The image shows the Import Channel Orders page.

To import old FBA orders into Sellercloud:

Reports should not exceed a one-month time frame. If you need orders for a longer period, split them into 1-month report requests.
  1. Go to Settings > Company > Toolbox > Amazon settings > Reports.
  2. Click Request New Report at the top of the list.
  3. Set the Report Type to FBA Fulfilled Shipments Report.
  4. Choose the desired date range.
  5. Click Request Report.
    1. When the file is done, click the corresponding Response ID column to download and save the file. (To check the file status before completion, click Query in that same column.)
  6. Go to Orders > Import Orders.
    1. In the Channel field, choose FBA.
    2. Select your saved report file.
    3. Click Process Order. A queued import job is created to track the progress of the import and note any errors.

A queued import job will now be created to track the progress of the import and note any errors. When this queued import job is finished, the data will be imported.

The actual creation of the orders may take several hours, based on the number of orders that were imported.
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