For direct channel integrations, Sellercloud automatically sends tracking and invoice information when you ship an order. However, in some cases, you may need to resend or override those details to ensure accurate order fulfillment information. This article will guide you through the steps of how to do that.
Learn how to prepare a product for listing on eBay, as well as post and update products and variations in Sellercloud.
The Import Mapping Tool is a helpful feature that lets you import information into Sellercloud from files (Excel, CSV, or Tab Delimited) with columns that are not the same as the standard Sellercloud fields.
The Export Mapping Tool is a powerful feature that allows you to export product and order information into a file (Excel, CSV, or Tab Delimited) in a way that is customizable to your needs.
This article covers configuration options available for your Shipbridge account.
Shipping Method Mapping allows you to map the shipping methods sent for each order by the channels to a preferred shipping carrier and service. Channels will often include a shipping code like Standard, Expedited, or Second Day with each order.
Sellercloud provides a template that can be used to import tracking information provided that the vendor is willing to comply. The tracking information will import on the customer order, not the auto-generated PO enabled by the dropshipped request. It will be uploaded to the channel with the next automatic feed.
Universal Product Code (UPC) is a unique 12-digit numerical code assigned to a specific product. Sellercloud core integrations allow you to use different UPCs for the same product when listed on different channels.
You can set aside an inventory amount to be used for a selected channel or customer. This inventory amount is called product inventory reserve. The reserve has a specified quantity and a time period during which it is active.
Follow the instructions below to learn more about setting physical inventory on products.