Managing the Ship From Address in ShipBridge

Understanding the Ship From address

The Ship From address is the warehouse from which your shipment will be picked up for final delivery to a carrier’s fulfillment center.

The Ship From address will not be your supplier’s address. Think of the Ship From address as your shipment’s last stop before being delivered to a fulfillment warehouse.

An order’s Ship From address is important as this is used for the shipping cost calculation.

Managing the Ship From address

You can see the Ship from in the Address section in the bottom left corner. 

Ship from address

By default, the label’s Ship From address is pulled from the profile of the company on the order.

To change that address, in Sellercloud:

  1.  Go to Settings. 
  2.  Choose the company.
  3. Change the address.
  4.  Click Save.Changing Ship From address in Sellercloud

However, if you need a different Ship From address on the label, two options exist to override it: 

  • Through the Channel Company Profile—This lets you set different Ship From addresses based on the originating channel.
  • ShipBridge setting Use Warehouse Address— This setting is located in Menu > Options > Shipping, and uses the address set on the Ship From warehouse profile page. Use warehouse address setting

To change this, in Sellercloud:

  1. Go to Settings.
  2. Go to Inventory.
  3. Click on Manage Warehouses.Manage warehouses in Sellercloud
  4.  Choose a warehouse.
  5. Change the address.
  6. Click Save.Changing address in warehouse

By default, the Default Warehouse is the Ship From the warehouse. However, you can set up Locations and Stations to ship from other warehouses. 


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