Nordstrom Rack Account Integration

Overview

Nordstrom Rack is a retail chain that offers discounts on a wide range of fashion apparel, accessories, and home goods. It is a subsidiary of Nordstrom – a well-known luxury department store. Nordstrom Rack sells brand-name and designer products at more affordable prices than most department stores or boutique shops.

You can integrate Nordstrom Rack into Sellercloud through DSCO using API. DSCO is a platform that enables you to manage orders, inventory, and shipping processes across multiple sales channels.

The integration supports the following plugins:

• Order Import – Imports orders from Nordstrom Rack to Sellercloud in EDI 850 format.
• Tracking Export – Exports tracking information to Nordstrom Rack in EDI 856 format.
• Invoice Export – Exports invoices to Nordstrom Rack in EDI 810 format.
• Inventory Export – Exports inventory to Nordstrom Rack in EDI 846 format.

Prerequisites

You must do the following before you can integrate Nordstrom Rack via DSCO.

DSCO Support

Contact DSCO Support to request your:

• Supplier ID
• API Token
• Client ID
• Client Secret
• Warehouse Supplier Code

Send an email to [email protected] titled ‘Create Client Credentials.’ In the email, include the name and ID of the DSCO account and the user name with which the client credentials will be associated. When ready, DSCO’s support team will send the client credentials to you. Be sure to store them securely.

To get a Warehouse Supplier code, you must set up a warehouse in DSCO:

1. Contact the DSCO Integrations team and log into your DSCO account.
2. Click CONNECTING: Step 1 and continue through the onboarding and testing processes. You choose the Warehouse Supplier Code during the onboarding process. You can create it on your Warehouse Manager page in the DSCO portal.

You will use these credentials and Warehouse Codes to populate the Custom Company Settings outlined below.

Company Settings

After that, for the company you just added, create the following Custom Company Settings:

Custom Company Settings for old accounts without Stream API

• DSCO_Token – Enter the Token from DSCO support here.
• DSCO_SupplierId – Your Supplier ID, also provided by DSCO.

Custom Company Settings for new accounts with Stream API

• DSCO_ClientID – From DSCO support.
• DSCO_ClientSecret – From DSCO support.
• DSCO_StreamID – You can leave it empty; it populates automatically for the Stream API.
• DSCO_StreamPosition – You can leave it empty; it populates automatically for the Stream API.

Optional Custom Company Settings

• Consider replenishable products – True or False. Defaults to False. When True, works with Replenishable qty.
• Replenishable qty – The quantity that will be exported if the Available Quantity is 0 or less. Only works if the Consider replenishable products setting is True.
• DSCOUseExpectedDeliveryDate – True or False, defaults to False. When True, exports custom column DSCOEXPECTEDDELIVERYDATE. If missing or disabled, the exported date will be a week ahead.
• DSCO_WarehouseCode – DSCO warehouse code used by default when the DSCO_WarehouseCodes setting has no value.
• DSCO_WarehouseCodes – A hyphen-connected and comma-separated list of Sellercloud WarehouseIDs and DSCO warehouse codes. Example: Sellercloud warehouseID-DSCOWarehouseCode, 123-Lakewood, 245-BostonWH.
• DSCO_DontSendItemID – True or False, defaults to False. When set to true, inventory updates will not include ItemIDs, and DSCO will match the SKU instead.
• DSCOSendCost – True or False, defaults to False. When True, sends custom column DSCOCost.
• DSCO_SendDiscontinued – True or False, defaults to False. When True, it sends the custom column DSCOIsDiscontinued. Products must be discontinued in Sellercloud.
• DSCO_SendUPC – True or False, defaults to False. When True, sends UPC with the inventory export.
• DSCO_ExportSsccCode – True or False. If True, you will export the SSCC code with the tracking.
• DSCO_StandardWarehouseCode – DSCO’s standard Warehouse code exported by the tracking export plugin.
• DSCO_IncludeWarehouseCodeInTracking – True or False, if True, sends the DSCO standard warehouse code from the custom setting DSCO_StandardWarehouseCode.
• DSCO_SendOnePackagePerKitParent – True or False. If True, each kit parent will be in a separate package.
• DSCO_SendKitParentOnly – True or False. If True, only sends the parent SKU with the tracking without the components. 
• DSCO_SendShipFromInfo – True or False. If True, sends the orders’ Ship From information with the tracking export.
• DSCO_SendPackageWeight – True or False. If True, sends the package weights with the tracking export.
• DSCO_SendInvoiceDate – True or False, set to True to send Invoice Dates.
• DSCO_SendCurrencyCode – True or False, set to True to send the exported order’s Currency Code.
• DSCO_NetTermDays – Numeric only, sends NetTermDays with the invoice export.
• DSCO_NetTermType – Exported when DSCO_NetTermDays exists and isn’t 0.
• DSCO_SendShipToInfo – True or False. If True, sends the orders’ Ship To information with the invoice export.
• DSCO_SendSubtotal – True or False. If True, enables exporting the Order Line Subtotal with the invoice export.
• DSCO_SendCreditPerQty – Multiplied by the total quantity and added to the total of the order plus an entry in the credits array in the request.
• DSCO_IntegrationName – Can be set as a Sellercloud channel name. The Order Source will appear as the set channel name.
• DSCO_MarkOrdersUnpaid – True or False. If True, sets the order as Unpaid.
• DSCO_LockShippingMethod – True or False. If True, does not allow shipping methods on orders to be changed.
• DSCO_IncludeWarehouseCodesInOrderImport – True or False, If True, sets the Ship From warehouse with the order import and checks the setting DSCO_WarehouseCodes for the codes.
• DSCO_ShippingRequiresThirdPartyBilling – If True, the orders’ ShippingRequiresThirdParty will be set to True.
• DSCO_AllowShippingUSPS – True or False. If True, and DSCO_ShippingRequiresThirdPartyBilling is True, and the order’s carrier is USPS, Sellercloud will NOT set ShippingRequiresThirdParty to True.
• DSCO_AllowShippingUPS – True or False. If True, and DSCO_ShippingRequiresThirdPartyBilling is True, and the order’s carrier is UPS, Sellercloud will NOT set ShippingRequiresThirdParty to True.
• DSCO_CreatePayments – Type Boolean, defaults to True if missing. Determines if an order payment will be imported or not based on the setting value for the order channel. Defaults to Website, but can be changed with the company setting DSCO_IntegrationName.
• DSCO_CoopFeePercentage – Defaults to 0. This is the CoOp Fee percentage to be applied when creating order items. 2.5 would denote 2.5% to be added to each order item’s CoOp fee.

Sellercloud Support

Finally, contact Sellercloud Support and request:

1. To install the DSCO Plugins on your server.
2. The required Custom Order and Product Columns:

Required Custom Product Columns

• DSCOItemID – Conditionally required String. This should match the SKU of your listing. You can find it on the Products page in DSCO. If left empty for a product, that SKU will be skipped in the inventory update. However, if the custom setting DSCO_DontSendItemID is True, you will send the Sellercloud SKU instead. 
• DSCOSafetyQty – Sets a Safety Quantity on the product level.
• DSCOIsDiscontinued – True or False, defaults to False. When set to True, exports the item with a Discontinued status.

Optional Custom Product Columns

• NordstromRack_Enabled – Optionally used to enable only specific products for Nordstrom Rack. Set to True for any products you want to send with the Inventory Export Plugin.
• DSCOEXPECTEDDELIVERYDATE – Used when the company setting DSCOUseExpectedDeliveryDate is enabled. Exports a date that’s a week ahead when missing or disabled. Sellercloud will follow the entered date. If no date is entered, 7 days from the current date will be sent.
• DSCOCost – Sent when the company setting DSCOSendCost is set to True.
• DSCOPartnerSKU – If this column exists and is populated, it is sent as a partner SKU.

Optional Custom Order Columns

• DSCOInvoiceId – The invoice number.
• DSCOConsumerOrderNumber – The imported consumer order number from DSCO is saved here.
• DSCO_Coupons – Imports the coupons here.
• DSCO_Email – Imports the shipping address email.
• DSCO_Channel

Order Import

The Order Import plugin:

• Gets all new orders from Nordstrom Rack via DSCO and imports them to Sellercloud.
• Imports orders as paid for the user DSCO_<CompanyID>@sellercloud.com. 
• Acknowledges each order after it is created, so it will be moved to Shipment Pending in DSCO and will no longer be included in the new orders download.
• Checks for products by matching:
  • DSCO SKU to Sellercloud UPC
  • DSCO SKU to Sellercloud Product ID
  • DSCO UPC to Sellercloud UPC
  • DSCO Item ID to the Sellercloud custom column DSCOItemID
  • DSCO Partner SKU to Sellercloud Product ID

As of version 1.0.1.5, the plugin supports both the Stream API and the old method to get orders. The differences are a few custom settings and credentials. The old method will continue to be used by default. With the old method, only the DSCO_Token is required, as long as the Stream API settings don’t exist or aren’t populated.

If you need to reset the date, use the following DSCO_StreamPosition:

• Format: z/yyyy/mm/dd/HH/mm/000
• Example: z/2022/09/26/20/19/000

Automate Order Import

To create a Scheduled Task that regularly imports orders:

1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
2. Click the green + icon: Create New Scheduled Task.
3. Complete as follows:
   1. Click Task Type and select Import Orders.
   2. Set the Task Name.
   3. Select the Company.
   4. Select the Start Time.
   5. Click CREATE.
4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
5. Click the Edit button on the top right.
6. In the Details section:
   1. Under Create Orders for Company, select your DSCO company.
   2. Click the Plugin menu and select DSCO API v3 Order Import.
7. In the Import Options section, set Import From to None.
8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
9. In the General section, click the Enable toggle button.
10. Click Save on the top right.

Tracking Export

This plugin sends tracking information to Nordstrom Rack via DSCO.

Before you move on, create a Saved Search for orders filtered by:

• Company – The company you created for the integration
• Order Status – InProcess or Completed
• Payment Status – Charged
• Shipping Status – Fully Shipped
• Tracking Uploaded – No

Automate Tracking Export

To create a Scheduled Task that regularly exports order tracking:

1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
2. Click the green + icon: Create New Scheduled Task.
3. Complete as follows:
   1. Click Task Type and select Export Orders.
   2. Set the Task Name.
   3. Select the Company.
   4. Select the Start Time.
   5. Click CREATE.
4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
5. Click the Edit button on the top right.
6. In the Details section:
   1. Click the User ID menu and select your ID.
   2. Click the Saved Search menu and select the saved search you created earlier.
   3. Click the Export Via menu and select DSCO API v3 Tracking Order Export.
   4. Check This Is Tracking Export.
7. In the Export Options section, set Export To to None.
8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
9. In the General section, click the Enable toggle button.
10. Click Save on the top right.

Invoice Export

This plugin creates invoices for Nordstrom Rack via DSCO. It also saves the Invoice ID to the custom column DSCOInvoiceId.

Before you move on, create a Saved Search for orders filtered by:

• Company – The company you created for the integration
• Shipping Status – Fully Shipped
• Order Status – InProcess Or Completed
• Invoice Uploaded – No
• Tracking Uploaded – Yes

Automate Invoice Export

To create a Scheduled Task that regularly exports invoices:

1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
2. Click the green + icon: Create New Scheduled Task.
3. Complete as follows:
   1. Click Task Type and select Export Orders.
   2. Set the Task Name.
   3. Select the Company.
   4. Select the Start Time.
   5. Click CREATE.
4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
5. Click the Edit button on the top right.
6. In the Details section:
   1. Click the User ID menu and select your ID.
   2. Click the Saved Search menu and select the saved search you created earlier.
   3. Click the Export Via menu and select DSCO API v3 Invoice Export.
   4. Check This Is Invoice Export.
7. In the Export Options section, set Export To to None.
8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
9. In the General section, click the Enable toggle button.
10. Click Save on the top right.

Inventory Export

This plugin exports inventory to Nordstrom Rack via DSCO.

• Products must exist in DSCO in order to be exported.
• You can use the custom product column DSCOSafetyQty to set Safety Quantities..
• DSCOItemID is conditionally required – if empty for a SKU, the SKU will be skipped in the update unless the custom setting DSCO_DontSendItemID is True. The DSCOItemID should match the SKU of your listing found on the DSCO Products page.

Optionally, you can enable only specific products for Nordstrom Rack by setting their NordstromRack_Enabled Custom Column for Products to True:

• For one product at a time: go to the Product Details Page > click Toolbox and select Custom Columns > click Edit, update the NordstromRack_Enabled column, and Save.
• For multiple products in bulk: follow the steps to Bulk Update Products and use the NordstromRack_Enabled column – set it to True for all products you want to enable.

Before you move on, you can create a Saved Search for products filtered by:

• NordstromRack_Enabled – True to enable only specific products for Nordstrom Rack.
• Company – Select a company with products to sell on Nordstrom Rack. Without this filter, you will send products from all companies.

Automate Inventory Export

To create a Scheduled Task that regularly exports inventory:

1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
2. Click the green + icon: Create New Scheduled Task.
3. Complete as follows:
   1. Click Task Type and select Export Products.
   2. Set the Task Name.
   3. Select the Company.
   4. Select the Start Time.
   5. Click CREATE.
4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
5. Click the Edit button on the top right.
6. In the Details section:
   1. Click the User ID menu and select your ID.
   2. If you chose to only export specific products, click the Saved Search menu and select the saved search you created earlier.
   3. Click the Export Via menu and select DSCO API v3 Inventory Export.
7. In the Export Options section, set Export To to None.
8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
9. In the General section, click the Enable toggle button.
10. Click Save on the top right.