UnbeatableSale Orders Overview

Overview

In Sellercloud, you can update order information for UnbeatableSales from a single platform. Here, you can cancel, refund, customize shipping methods and monitor the status of your UnbeatableSales orders.


Automate Order Download and Tracking Upload

You can automate the process of order download and tracking upload by following these steps:

  1. Go to Settings > Companies > Manage Companies > select a company > Toolbox > Channels > UnbeatableSale Settings > General Settings Edit.
  2. Check the settings Enable Order Download and Enable Order Fulfillment Upload
    Note: 
    Orders download approximately every 30 minutes and tracking and ship date will automatically be sent to update the order status on UnbeatableSales.
    Unbeatable Sales

Shipping Method Mapping

Sellercloud’s shipping method mapping tool allows you to easily customize and map shipping methods. When orders are downloaded into Sellercloud, the shipping method chosen by the customer will import, as well.

  1. Settings > Companies > Manage Companies > select a company > Toolbox > Channels > UnbeatableSale SettingsShipping Method Mapping.
  2. Click Edit > Choose Shipping Method for UnbeatableSale Method Name > Save.Shipping Unbeatable sales

Cancel an UnbeatableSales Order

You can only cancel an order before it is marked Ship Confirmed. If it is already Ship Confirmed and the item is being returned to your warehouse, you should create an RMA. Learn more about that here.

To cancel an order:

Go to Orders > Manage Orders > Open an order > Actions menu > Set Cancelled Internally.Set Cancelled Internaly

Please note that this action will only cancel the order on Sellercloud and not on UnbeatableSale. Cancelations should be completed on the UnbeatableSale Vendor Portal.

 

 

Was this article helpful?

Related Articles