• Order Item Cost Regeneration

    After changing the item cost for any product in an order, you should regenerate your Order’s P&L to apply the latest changes. While Sellercloud’s OrderProfitAndLossServices service automatically generates and recalculates P&L data in Reports and on the orders’ P&L tab once every 24 hours, you can also manually recalculate and regenerate the P&L data at any time by following the instructions in this article.

  • Custom Company Settings

    In Sellercloud, sometimes it’s necessary to create Custom Company Settings for plugin customizations and integrations. These settings can be per company or per channel.

  • Amazon Refunds and Cancellations

    Delta Alpha Overview If you have implemented the Amazon Account Integration, you can use Sellercloud to process Amazon refunds and cancellations. Sellercloud offers Amazon-specific settings and features that allow you to control how you handle such requests. For example, you can automatically send them to Amazon one by one or…

  • Cdiscount Account Integration

    You can integrate your Cdiscount seller account into Sellercloud, which allows you to use Sellercloud to upload inventory, prices, and tracking and download orders.

  • Track Order Delivery Status

    Sellercloud can automatically check an order’s delivery status based on the tracking number and mark orders as delivered using the carrier’s API credentials. The tracking service only works for orders shipped through your account.

  • Payments & Refunds By Order

    In this article, you will learn about Sellercloud’s Payments & Refunds By Order report. This report shows payment and refund information for each individual order and shows a sum of all payments and refunds for the selected time range.

  • Payments & Refunds by Date

    In this article, you will learn about Sellercloud’s Payments & Refunds By Date report. This report shows all order payments and refund transactions made on a specific date or date range. It includes information about orders that were not created within the same reporting period.

  • Jewel Properties

    Sellercloud allows you to configure attributes that are unique to jewelry. In this article, you will learn how to set the Jewel Properties of your products.

  • Product Rebates

    Sellercloud allows you to manage product rebates which can be used as a discount offered to a customer, or as a reduction of the product cost when purchasing from a vendor. There are two ways to add a rebate to a product: manually or through a file import.

  • Shipbridge Third-Party Billing

    This article explains third-party billing in Shipbridge. Some merchants may ship orders through a third party’s account. Channels like Overstock and Wayfair (see the full list below) may allow merchants to ship orders through their shipping accounts.