Overview
The page covers how to log into Delta and how to create a company team name.
Two Factor Authentication is required to log into Sellercloud. For details, read these instructions.
The URL to access Sellercloud’s Delta interface is similar to Alpha, but uses delta instead of cwa:
- Delta URL – Server ID.delta.sellercloud.com (for example, tt.delta.sellercloud.com)
- Alpha URL – Server ID.cwa.sellercloud.com (for example, tt.cwa.sellercloud.com)
If you find an issue in Delta, you can report it by following these directions.
Log into Delta
Please read first!
Unless you are a Client Admin, your Alpha user permissions will not automatically transfer to Delta. You will be unable to log into Delta until an Admin on your Sellercloud account sets you as a Delta user.
Unless you are a Client Admin, your Alpha user permissions will not automatically transfer to Delta. You will be unable to log into Delta until an Admin on your Sellercloud account sets you as a Delta user.
There are 2 ways to log into Delta:
- Your direct server URL
- The Delta login page
Use Your Direct Server URL
Using server ID.delta.sellercloud.com does not require a team name because it is pre-populated:
Use the Delta Login Page
Using the Delta login page requires a team name to direct you to the correct server.
If you do not know your team name, or if your company does not have a team name yet, talk to your Sellercloud Client Admin. They have the permissions that are required to create your company’s team name.
- Open https://login.sellercloud.com/.
- Enter your team name, followed by your username and password.
- If you are an existing Skustack user, use your existing team name.
- If you are an existing Skustack user, use your existing team name.
Create a Company Team Name
Only users with the Client Admin role have permission to add a team name.
Your company’s team name is used to automatically direct users to the correct server when logging into Delta. The team name will be shared across the company.
- Click the Don’t have a team name? link.
- Enter your current server ID, username, and password. For example, if your Sellercloud Delta URL is tt.delta.sellercloud.com, tt is your server ID.
- You will be prompted to create a team name.