Getting Started Account Management

Our Help Site is designed to provide you with a user-friendly experience and valuable information to make the most of Sellercloud’s robust features. Our articles offer a wealth of detailed information, helping you understand and effectively utilize Sellercloud’s wide array of functionalities.

The Delta User Interface in Sellercloud offers a modern and user-friendly platform for e-commerce management. This article will walk you through the different ways to access Delta if you are using our Legacy Interface.

This topic provides a high-level introduction to Sellercloud’s modules, features, functions, and software applications. You can review each key feature provided below.

In this article, you will learn how to use the various pages in Sellercloud that allow you to search and find specific information. Knowing how to best use your available options will improve your ability to find exactly what you seek quickly and effortlessly.

Overview Sellercloud’s YouTube channel is dedicated to offering high-quality tutorials that help you unlock your Sellercloud account’s full potential. Our...

The Rule Engine feature in Sellercloud can help you apply changes to your orders and items within your orders automatically. Similar to post-order plugins, the Rule Engine allows you to split an order, change warehouses, and more based on the conditions and actions that are applied in the rule.

In this article, you will discover step-by-step guidelines to report problems, bugs, or errors. Follow these instructions for a smoother resolution process and an enhanced experience navigating the Delta interface.

Sellercloud offers a variety of options for customer support. You can reach us through email, phone, and online tickets. Additionally, we also provide specialized Premium, Gold, and Platinum Support, as well as 24/7 emergency support.

There are a variety of terms used in Sellercloud and across different retail channels. Below is a table of terms and their definitions.

In this article, you will learn about Sellercloud’s Two-Factor Authentication (2FA). 2FA enhances your account’s security and protects it against unauthorized access by requiring you to provide a second form of authentication in addition to your password when logging in.

You can customize your Sellercloud interface to make it compatible with your specific needs. Learn how to change the way the information is displayed on your Sellercloud interface.

In this article, you will learn about Sellercloud’s Global Search. The Global Search feature allows for quick access to any page in Sellercloud and provides data from all of your companies.

Sellercloud offers a feature called Menu Options that allows you to hide unnecessary links that appear under each tab. For example, that would be under Catalog, Inventory, Orders, Purchasing, etc. This function can also be used to hide certain options in the Company’s Toolbox.

In this article, you will learn how to use Sellercloud’s Plugin Wizard. This new workflow streamlines the setup of Channel Plug-in Integrations Through Scheduled Tasks.

Managing your Sellercloud account is straightforward. Users can seamlessly manage their login credentials and security settings, including passwords, billing, and subscriptions.

Sellercloud’s Manage Plugin Channels page lets you view and manage any integrations configured through the Plugin Wizard. You can see which company is used for each channel integration, access details about the associated scheduled tasks and plugins, configure any required custom settings, and validate that everything has been set up properly.

The User Notifications display important Sellercloud messages. You can also send notifications to other users by tagging them in notes.

The Sellercloud Home page serves as a comprehensive Dashboard that you can tailor to your preferences. Your customization choices are saved per user, ensuring that any adjustments made do not impact other accounts, and your customized view will seamlessly transfer to any new device you log into.

Sellercloud’s Order Rule Engine automates and streamlines your order management processes with rules that activate based on pre-defined Conditions and execute specific Actions. This article highlights common use cases to help you understand how to utilize this powerful feature and operate more efficiently.