Check out this short tutorial on dropshipping an order directly from a vendor to a customer.

Understanding dropshipping

Dropshipping is when a seller transfers customer order and shipment details to a manufacturer rather than stocking their own goods. This takes away the need for picking, packing, shipping, and maintaining your inventory.

How to understand inventory levels when dropshipping.

See complete instructions on configuring dropshipping.

Dropshipping client settings

Allow To Enter Vendor Order ID When Dropshipping Order Enables user to enter Vendor Order ID when dropshipping
Enable Preship Confirm To update the Order Source as Shipped without a tracking number
Mark Order for PreShip Confirmed when DropShipped Automatically updates the Order Source without the tracking number
Set Pre-ship Confirm Enable Preship Confirm must be enabled
Mark Src Updated ForShipping instead of src Updated For PreShipping To prevent the Order Source from being updated again when the tracking number is entered into Sellercloud
Mark order as Pending DropShip only if inventory not available Dropship only when you do not have the item in stock
Allow to Ignore Inventory in Purchase Order Will not count inventory for Dropship POs

Dropship on a case-by-case basis

  1. Orders > Manage Orders > Order Details > Actions > Dropship.  
  2. Select a Vendor > Enter Vendor Order ID > Dropship
  3. After the status updates, Send Email. This will send the PO to the vendor.
  4. After the vendor sends confirmation, update the order’s status to reflect the order’s current dropship status.
  5. When the status is updated to Processed, enter the tracking number and shipping data. The order’s status at the order source (Amazon, eBay, etc.) will update and the tracking number will be posted.

Dropship multiple orders

  1. Open Manage Orders > Select all orders to dropship. 
  2. Action Menu > Dropship > Go
  3. On the list of selected orders: Choose Vendor > Enter the Vendor Order ID (if enabled in Client Settings) > Dropship
  4. Click the envelope to Send Email for each PO.

Dropship with a file upload

Select a file export type from the dropdown menu on the Dropship Preferences page (see Dropship Configuration for more information). Contact Sellercloud Support to confirm which file meets your requirements. If none is available, Sellercloud developers can create an export format for you.

Dropshipping with Limited Vendor Quantity

When the order is dropshipped, the inventory levels are restored because the item is actually not leaving your warehouse. There are times, however, when it’s advisable to not replenish your inventory.

Suppose the vendor will allow dropshipping but limits the amount of available items. For example, if the vendor allows 100 items total and will not replenish, its a good idea to create a separate warehouse with the inventory allowed by the vendor. You should also enable the option which will prevent your inventory of that warehouse from replenishing. This will reduce the risk of dropshipping unavailable items.

Under Settings > Company Settings > Company Name > Toolbox > Vendors > Dropship Preferences > Select Do Not Count Inventory for Dropship PO.

Any order that comes in to Sellercloud will reserve the ordered item and reduce the aggregated quantity.

Mark products/orders automatically as pending dropship

  1. Catalog > Manage Catalog > Select product > Toolbox > Shipping Preferences.
  2. Click Edit > Go to Method > Dropship Mode > Ship from Vendor or Ship from Manufacturer.
  3. The order will only attain a Dropship pending status, which will prevent it from going into ShipBridge. It will have to be dropshipped manually.

The order and purchase order are linked to show a relationship and to track order fulfillment. The order and purchase order can be printed out together by clicking Actions > Print Invoices to PDF with PO on the order or PO details page.

Printing labels for dropshipped orders

When orders are fulfilled by a third party, you may be asked to forward actual labels to the fulfillment center. 

  1. Access the order’s details page.
  2. Select ActionsPrint Shipping Label
  3. Confirm the address > Choose the carrier and method > Generate Label. A PDF will be generated for printing or emailing to the appropriate party. 
  4. After generating the label, the order will update to Shipped and the dropshipped PO will update to Received.

API credentials must be configured for the selected carrier in the company’s shipping API page.



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