Multi-Package Shipping through ShipBridge

 Check out this short video on multi-package shipping with ShipBridge!

Understanding multi-package shipping

With ShipBridge multi-package shipping, you can divide an order into multiple packages and shipping labels in a simple and streamlined process. By adding packages, and dragging and dropping items, you can distribute the shipping contents into the desired packaging arrangements.

Shipping in multiple packages

An order with multiple items may need to be shipped in multiple packages. You can add packages to an order in ShipBridge. This can be done from the Main Order Grid or from the Scan and Ship window. 

  1. Select the client setting Enable Multiple Shipping packages in Menu > Options > General Tab. Enabling multi-package support
  2. Open the Menu > click Enable Multi-Package Support.Enabling multi-package support from menu
  3. If from the Order Grid – select the order you want to divide into multiple packages. Continue with #5 below. 
  4. If from the Scan and Ship window – after scanning the products, press the Edit Packages button. Continue with #6 below. Edit packages button
  5. Right-click and select Edit Packages from the drop-down. Edit packages from the menu
  6. Add packages by clicking on the green Add icon at the top right corner of the Edit Package window. Edit packages window
  7. Move Items – Split your items into separate packages by dragging and dropping them into the appropriate package. Moving items
  8. Move Units – To split units from a single item, right-click on the item and click on the popup Move units to another package. A window will appear to select amounts of units to move.Moving units
  9. Select a package number or create a new one. Then click Move.Move button
  10. Click Save.Save button

Confirming multiple packages with signature

To require signature confirmation per package instead of per shipment, open the Menu Options > Shipping tab and enable the setting Use per-package signature confirmation. Then, restart Shipbridge.

Using per-package signature confirmation

For multi-package orders, the regular Signature Required check box on the order will be hidden. Instead, configure the signature from the main grid or using the Edit Packages (also available on Scan & Ship)



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