A Package Type can be created that conforms to a specific products shipping dimensions and weight. Package types can be selected on products, and orders for products with specific package types will download into ShipBridge with the packaging dimensions. The package weight will not be factored in to the shipping weight.
To Add a package type to the menu, navigate to Settings > Shipping Package Type and click Add New Packaging Type. Enter packaging details and save.
To create a default package type for shipping for a specific product, open the toolbox on the product detail page and click Shipping Preferences. Select from the package type drop-down menu.
To have the package dimensions auto populate in ShipBridge, open ShipBridge and navigate Menu > Options > Shipping. Enable setting Use CWA package type dimensions where possible.
Please Note: The packaging type entered must match exactly the packaging type as it displays in ShipBridge (in the Package Type column) in order for that column to be populated automatically when the order comes in.