Weight and Dimensions in Shipbridge


Regardless of which service you choose, the cost associated with shipping a package will vary depending on its size. In order to make sure you are paying the right amount for shipping, it’s important to know the exact weight and dimensions of your parcel.

The weight and dimension fields in ShipBridge can auto-populate from product data in Sellercloud. Different values can be populated based on settings and order types. Weight and DIM (dimensional weight) can also be entered manually in ShipBridge or read from a scale. 


To automatically recalculate the weight in Shipbridge based on the product/item weight:

Navigate to Menu > Option > Shipping. Locate the setting Always recalculate order weight based on product/item weight. 

Recalculate order weight

  1. When the setting is enabled:
    • Single-item orders pull from the shipping weight of the product.
    • Multi-item orders calculate the total weight based on the product weight of all the products.
  2. When the setting is disabled, Shipbridge will use the Est. Shipping weight from the Shipping Tab on the Order Details Page in Sellercloud.
    1. By default, Sellercloud uses the Products’ Shipping Weight for Single-Item Orders. For Multi-Item Orders, the Est. Shipping Weight is calculated based on the Product Weight. You can disable the Client Setting Use Product Weight On Orders For Multi Items Order to use the Shipping Weight of SKUs for both types of orders.


Dimensions will populate depending on the order type:

  • Single SKU order – will pull from the shipping dimensions of the product. 
  • Multi SKU order – will not populate with any dimensions. 
  • When a package type has been selected, the dimension of the package type can be auto-populated. Navigate Menu > Options > Shipping. Enable the setting Use CWA package type dimensions where available. Please see the sample screen below. 

CWA package type dimentions

Use DIM weights in Rate Calculations

Dimensional weight (DIM) factors in the length, width, and height of a package when calculating shipping weight rates. This has become important since carriers are more strict about using DIM weight. Read more about DIM weight here.

To select the option of using DIM Weight in rates calculation: 

  1.  In ShipBridge, click Menu > Options.                                      Menu Options
  2.  Click Rates tab > select Use dimensional weight rates.  Dimensional weight rates

Apply settings for different carriers

FedEx ShipBridge will always include the package dimensions in the requested file.
UPS via Web services or Worldship Click Menu > Options > Shipping tab > select Populate package dimensions in shipping label requests > Save.
USPS via Web services or DaZzle Click Menu > Options > Shipping tab > select Populate package dimensions in shipping label requests > Save

Populate package dimensions in shipping label requests

Save Weights and Dimensions Back to Products

You can easily set the package weight and package dimensions in ShipBridge and save it back to the product in Sellercloud. When the next order for this item comes into ShipBridge, it will already have the predefined weights and dimensions, negating the need to re-weigh and re-measure the package. 

  1. Enter the weight and dimensions in their respective columns in the shipping grid. Entering weight and dimensions
  2. Repeat for multiple orders. 
  3. Select the orders, open the Menu, and select Save Weights Back To Products. Save weights back to products
  4. Use the action Save Dimensions to save the dimensions back to the product.Save dimensions
  5. Select the action Save Weights and Dimensions Back to Products to save the weights and dimensions back to the product.                                                                      Save weight and dimensions back to products
  6. The shipping weight and shipping dimensions field will update on the product’s home page. 



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