Overview
Sellercloud allows you to manage product rebates which can be used as a discount offered to a customer, or as a reduction of the product cost when purchasing from a vendor. There are two ways to add a rebate to a product: manually or through a file import.
Configure Product Rebates
Product Rebates are adjusted on a product level and can be added either manually or in bulk.
Add Rebates Manually
To add a rebate to an individual product, follow the steps below.
- Access Catalog > Manage Catalog.
- Open the product you want to add a rebate to.
- Click Toolbox, and select Rebates.
- Click Add New Rebate.
- Select the Rebate Is Active checkbox.
- In the Rebate Amount field, enter the amount the product price will be reduced by.
The Rebate Amount will deduct from the current price and revise the sale price on all channels like a regular discount. The rebate will not change the Site Price of a product, so orders created manually will not reflect the rebate automatically. In these cases, the rebate can be entered as a discount to the order.
- In the Deduct From Item Cost field, enter the rebate amount the vendor is offering you. You can enter either a dollar value or a percentage of the item cost.
- In the Starts From and Ends On fields, indicate the initial and final dates of the respective period within which this rebate will be applied.
- Click Save Rebate.
- Once saved, the newly added rebate will appear in the Rebates grid.
Add Rebates in Bulk
To add rebates to multiple products through a file import, follow the steps below.
- Access Catalog > Tools > Import Product Info.
- Select Import Product Rebates.
- Click the Download icon on the Import Product Rebates panel, select a file type, download a sample template.
- The sample template file displays column headers that match all the fields on the Rebates page. The following two rows define the parameter and indicate whether the field is required. Once all fields are populated, delete these two rows and save the file.
- Return to Import Product Rebates, select the appropriate file and click the Import button.
Related Client Settings
To control how rebates affect your products and orders, please review the Client Settings below and their description. To access these settings, go to Settings > Client Settings > General Client Settings > Advanced.
| CLIENT SETTING | DEFINITION |
| Enable Rebate based Discounts for Channels | Allows to use a rebate as a discount. Once enabled, the product channel price will be deducted by the rebate amount added to that product. |
| Do not post rebates on Magento via Rebate Service | When enabled, it will not send rebates for Magento products. |
| Apply Rebates of Parent to Shadows | When enabled, rebates added on products will be added to their shadows too. |
| Include Rebate in P&L for Orders | Includes vendor rebates in the Profit and Loss calculation of an order. Once enabled, you can also allow kitted products use the Parent’s rebate (see the setting below). |
| Include Rebate from Kit Parent | Enabling this setting will apply a rebate set on a Kit Parent to its components. |
| Consider Item Cost Rebates for Wholesale Customers | Typically, rebates are issued for retail customers only. If you want rebates to apply for wholesale orders, enable this option. |
Sellercloud can manage the rebates you offer to customers and rebates offered to you by vendors.
Rebates are set at the product level:
- Inventory > Product > Toolbox > Rebates.
- In the Rebate Amount field, enter the rebate amount you are offering to the customer. The
rebate will deduct from the current price and revise the sale price on all
channels like a regular discount. However, the rebate will not change the site price in
Sellercloud, so orders created manually will not reflect the rebate
automatically. The rebate can be entered as a discount to the order. - In the Deduct from Item
Cost field, enter the rebate amount the vendor is offering you. It could
be a dollar value or percentage of the item cost. - Start and End dates are required. It’s important to
note that the end date refers to the beginning of the specified end date at
12:00 AM, not at the conclusion of the end date at 11:59 PM. The date range will be applied to the
rebate you are offering the customer, and to the rebate you are receiving from
the vendor.
Rebates can also be set in bulk:
- Inventory > Import Product Info > Import Product Rebates.
- Download the sample template. The template includes column headers
referencing all fields on the Rebates page. The next two rows define the column header
and indicate the required columns. After entering the rebate information, delete
these two rows before saving the template. - Select your rebate file and click Import Rebates to update the products.
Rebates can also be created through Sellercloud’s web services. If you generate rebates through a software
application, you can use Sellercloud’s API to import the rebates into Sellercloud.
For the rebates to affect pricing as well as profit and loss calculations, you must ensure that the following relevant Client Settings are enabled:
- Enable Rebate based Discounts for Channels
- Do not post rebates on Magento via Rebate Service
- Apply Rebates of Parent to Shadows
- Include Rebate in P&L for Orders – Includes the
vendor rebates in the profit and loss calculation on the order - Consider Item Cost Rebates for Wholesale Customers – Typically, rebates are issued for retail customers only so if you want rebates to apply for wholesale orders, enable this client setting
- Include Rebate from Kit Parent
Rebates are included in these Transaction reports:
- Profit by Product Summary
- Profit By Product Details
- Profit by Order Details
- Transaction Details by Date