Overview
Best Buy Marketplace is a platform that allows independent retailers to list and sell products directly to customers on BestBuy.com. Unlike Best Buy DS, where Best Buy controls pricing and branding, marketplace sellers can fully manage their own listings, pricing, fulfillment, and customer service without strict constraints.
Integrating Best Buy into your Sellercloud account allows you to seamlessly import orders, upload tracking information, and ensure your listings are always up-to-date with the latest inventory data. This integration works with EDI documents used to automatically transmit information between the two services. The document exchange goes through Rithum, previously known as CommerceHub.
Prerequisites
Before you can integrate Best Buy with Sellercloud, complete the following requirements.
Best Buy Support
If you don’t have a Best Buy account yet, you must register to become a Marketplace Seller.
Next, obtain the following information from Best Buy:
- BestBuy Seller ID
- Participating Party
- Participating Party Name
- BestBuy Partner ID
- Partner Name
- Vendor/Merchant ID
There are two methods to integrate with Best Buy via Rithum:
- Through SFTP obtained from Rithum.
- Through VAN obtained from Sellercloud.
Rithum Support
Before going live, you must follow a testing plan provided by Rithum, which involves sending a test transaction for each test order in the plan. Rithum provides two main documents related to that—a Supplier Test Plan and a Supplier Guide. You must complete the entire test plan by following the outlined procedures.
Rithum will supply you with both the test and production credentials. Once you complete all test cases outlined in the test plan document, the platform will provide you with the production credentials and SFTP details that you can set in Sellercloud and start selling.
Integrate with Best Buy
To integrate Best Buy with Sellercloud, navigate to:
- Settings > Manage Companies > Select a company.
- Go to Toolbox > BestBuy > General Settings.
- Click Edit.
- Check the BestBuy Enabled box.
- Go to the Options panel and fill out your FTP credentials you retrieved earlier. Make sure to check Use Passive and BestBuy FTP Use Secure (SSH).
- Click Save.
- Click Actions > Test FTP Credentials to verify your credentials and settings.
- Enable the needed automatic controls when you are ready to go live with the channel.
Best Buy Settings
Credentials
The following credentials settings are available:
| SETTING | DESCRIPTION |
| BestBuy Enabled | Indicates if a company is live on Best Buy. When enabled, Sellercloud will start sending and receiving automatic updates from and to Best Buy. |
| BestBuy Seller ID | Your Seller ID with Best Buy. Contact Best Buy for the value of this setting. |
| Participating Party | Contact Best Buy for the value of this setting. |
| BestBuy Partner ID | Your Partner ID with Best Buy. Contact Best Buy for the value of this setting. |
| Partner Name | Your Partner Name with Best Buy. Contact Best Buy for the value of this setting. |
| Vendor/Merchant ID | Your Vendor/Merchant ID with Best Buy. Contact Best Buy for the value of this setting. |
Options
The following Best Buy options are available:
| SETTING | DESCRIPTION |
| BestBuy FTP Use Secure (SSH) | Enable this setting if you are using a Secure File Transfer Protocol connection (SFTP). |
| BestBuy FTP Server |
|
| BestBuy FTP Username | |
| BestBuy FTP Password | |
| Confirm Password | |
| BestBuy FTP Port | |
| Use Passive | Enable this setting to use passive mode for data transfer. This can be helpful in bypassing firewalls filtering the data port connection from the server. |
| Upload FTP Server | Address of the FTP server for information upload. |
| Upload FTP Username | Enter username. |
| Upload FTP Password | Enter password. |
| Confirm Password | Re-enter the password to confirm. |
| Folder FTP Upload | Specify the folder path for the FTP uploaded files. |
| FTP Root – Orders | Specify the default folder path for orders. |
| FTP Root – Inventory | Specify the default folder path for inventory. |
| FTP Root – Fulfillment | Specify the default folder for tracking and shipping information. |
Controls
The following Best Buy controls are available:
| SETTING | DESCRIPTION |
| Safety Qty | A buffer between the amount of inventory you have and the amount Sellercloud is sending to the channel to prevent overselling of items in high demand. This will be the Safety Quantity used for your products where Use Default is checked on their Best Buy Properties page. |
| Default Qty | This setting only applies to Replenishable Products. For these products, the Default Quantity is the amount that will always be sent to Best Buy for inventory updates instead of the available inventory. This will be the Default Quantity used for your products where Use Default is checked on their Best Buy Properties page. |
| Ignore Tax On Orders | Enable to prevent the import of taxes on orders. |
| Enable Prices Upload | Enable Sellercloud to send automatic price updates for Best Buy Enabled products to Best Buy regularly. |
| Enable Inventory Upload (846) | Enable Sellercloud to send automatic inventory updates to Best Buy regularly. Only enable this setting once you are ready to have Sellercloud control your inventory on Best Buy.
Products in the integrated company that are not BestBuyEnabled will be updated with a quantity of zero. To Bulk Update them, use the column header BestBuyEnabled and set it to True.
|
| Enable Invoice Upload (810) | Enable automatic invoice upload for each shipped order from your Sellercloud account to Best Buy. |
| Enable Order Download (850) | Enable automatic order download from Best Buy to your Sellercloud account. |
| Enable Order Functional Acknowledgement (997) | Informs Best Buy that the order file has been received. |
| Enable Order Acknowledgement (855) | Informs Best Buy that the order file has been accepted or is being processed. |
| Enable Order Fullfillment Upload (856) | Enable Sellercloud to send automatic tracking updates for shipped orders to Best Buy. |
| Delete FTP Files After Processing | If incoming files are not periodically cleared from the FTP server, it may cause retrieval timeouts. To avoid FTP clutter, enable this option. We strongly recommend checking this box only after you test the Best Buy order download. |
Shipping Method Mapping
The Shipping Method Mapping tool allows you to customize shipping for each channel integrated with your account. Using this tool, you can map the shipping methods sent for each Channel order to a preferred shipping carrier and service. To ensure the correct shipping method is applied to each order, you need to enter the shipping code for each respective shipping service. When orders are imported into Sellercloud, the shipping method chosen by the customer will also be imported. To configure shipping method mapping for Best Buy:
- Go to Company Settings.
- Click Toolbox and select BestBuy > Shipping Method Mapping.
- Click Edit.
- For each Code Received, select a Shipping Method and Code To Send.
- (Optional) Indicate if the selected method is intended for Rush Orders.
- Click Save.
Channel Documents
You can access all Best Buy-related documents sorted by type and date. This feature lets you quickly find and review specific information related to your listings and orders.
- Go to Company Settings.
- Click Toolbox and select Best Buy > Documents.
- Select a Document Type and a Document Time.
- Click Search.
