Integrate with Wayfair CastleGate Fulfillment

CastleGate is a fulfillment platform that works with many suppliers and offers easy deliveries at low costs – similar to FBA.

They keep the inventory in their warehouses and when an order arrives, they notify SellerCloud they have the order, and it will be shipped. After shipping, they send SellerCloud the tracking information and SellerCloud sends them back the invoice.

Specialized plugins

SellerCloud can integrate with CastleGate to provide Wayfair order fulfillment via EDI documents using the specialized plugins listed below:

  • CastleGate EDI850 Order Import – Creates the order in SellerCloud with a Dropship Requested status (so they don’t go to ShipBridge)
  • AR CastleGate EDI945 Tracking Import – Marks the order as fully shipped and adds the tracking information
  • CastleGate EDI 810 Order Export – Exports the invoice information after the order is shipped
It is strongly recommended to integrate CastleGate with a separate company other than the regular Wayfair account. Otherwise, it may be confusing to differentiate between orders since both are marked as Wayfair orders – the only difference is CastleGate orders have “CastleGate” in the username.

Plugin requirements

Contact SellerCloud Support if you need help with any of these settings. Testing may be required before going live with CastleGate! During this process, you can direct any questions you have to our Support team by email or ticket or enroll in Premium Support with a dedicated representative to walk you through the entire process.

PLUGIN CUSTOM COMPANY SETTINGS

These custom settings must be on the default company.

 CUSTOM ORDER COLUMNS
CastleGate EDI850 Order Import
  • CastleGate_ISAID – CastleGate’s ISA ID.
    Important! This should be set to CASTLEGATE. By default, they will use the regular Wayfair ID; you must request CastleGate to use this as their ISA ID.
 Plugin writes the information to these fields:

  • CastleGate_SuppID
  • CastleGate_WarehouseID
AR CastleGate EDI945 Tracking Import Not applicable Not applicable
CastleGate EDI 810 Order Export
  • CastleGate_CustomerISAID – Client’s ISA ID. Typically, this is the client’s phone number, but can be whatever you set up with CastleGate.
  • CastleGate_ISAID – CastleGate’s ISA ID.
    Important! This should be set to CASTLEGATE. By default, they will use the regular Wayfair ID; you must request CastleGate to use this as their ISA ID.

  • ISAControlNumber – Control numbers: set to 1 (auto-incremented within the plugin).
  • STControlNumber – Control numbers:  set to 1 (auto-incremented within the plugin).
  • GSControlNumber – Control numbers:  set to 1 (auto-incremented within the plugin).
 Plugin exports the information from these fields to send back to CastleGate:

  • CastleGate_SuppID
  • CastleGate_WarehouseID
Follow these general instructions to set up a plugin integration. Keep in mind that unlike other channels, this particular integration has SellerCloud receiving order information and also receiving tracking information, so the task types must correspond with this.

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