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Orders Client Settings

Overview

Sellercloud users with the Client Admin role can control account-wide Client Settings, turn features on or off, and change how they work. Some features must be enabled on a client level before being used at the company level.

This article contains a list of all client settings in the Orders section of the Delta interface, along with their definitions. To learn more about a certain feature or function, navigate to the Related Articles section at the end of this help resource.

Changes to client settings usually take effect immediately. If you do not see the result right away, refresh your browser’s cache.

When you enable a setting, changes will not apply retroactively, and you may need to perform additional actions to synchronize the data.
To optimize your search experience, we recommend copying the setting name directly from the interface and using the Ctrl + F keyboard shortcut to quickly jump to a setting definition. You can also use the embedded search bar in the section below.

Orders Client Settings

This category contains a list of comprehensive settings that cover all potential scenarios your order flow may encounter. The different customization options provide flexibility and can help you manage your daily order operations efficiently.

To open the client settings page, navigate to Settings > Client Settings > General Client Settings. To display all advanced settings, switch the toggle at the top left corner.

Advanced settings are marked with a yellow dot next to each checkbox in the Delta interface and with an asterisk before the setting name in this article.

General

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Allow Editing Dropship Status On Order Details Statuses
  • If enabled, you can change the value in the Dropship Status dropdown located on the Order Details page. 
  • If disabled, you will only be able to edit the dropship status of an order through the  Actions Menu on the Manage Orders page or through a related Purchase Order (PO).
*Allow Picking For Shipped Orders
If enabled, you will be able to Pick orders in Skustack even if the shipping status of an order is Fully Shipped. Learn more about Picking Order Items in Skustack.
Allow Shipping Unpaid Orders
This setting is one of five prerequisites to ship orders, even if the order payment status is No Payment. The other settings include a Company Level, an Order Level, a Customer Level, and a Shipbridge setting.
Allow to cancel order with dropship status
  • If enabled, you will be able to cancel an order using the Cancel/Issue Refund action regardless of the order Dropship status.
  • If disabled and the dropship status of an order is different from None, we will return an error message Order has DropShip status X. Can’t cancel this order!
Allow To Create Amazon Checkout Orders
By default, some Website Shopping Carts, such as ZenCart, rely on the Checkout By Amazon order feature and do not create orders on their websites. If this setting is enabled, we will create imported website orders through Checkout by Amazon.

Allow To Display Adjusted Shipping Cost On Orders

This setting must be enabled for the Shipping Cost Adjustments functionality.
Allow To Enter Payment Date For Orders

If enabled, a field called Payment Date becomes available on the Receive Payment page of an order.

  • To reach the page, navigate to Orders > Manage Orders > Open Order > Toolbox > Payment > from the Actions Menu, click Receive Payment.
Allow To Hide Prices On WholeSale Order Invoice

If enabled, we will hide all price-related information when you use the Print Invoice to PDF action from the Actions Menu of a Wholesale order, turning it into a packing slip. The Show Prices And $ Total checkbox should also be disabled on the Invoice company page for the setting to work.

  • To reach the page, navigate to Companies > Manage Companies > Open Company > Toolbox > Invoice Settings.
Allow To Print Product Label From Order Details

If enabled, an action called Print Product Labels will be available on the Order Details page.

  • To reach the Order Details page, navigate to Orders > Manage Orders > Search Orders > Open Order. Alternatively, enter the Order ID directly in the general search bar to quickly filter it.


Allow Void Orders In Bulk

If enabled, an action called Set As Void will appear in the Actions Menu on the Manage Orders page, which will allow you to select and void multiple orders at a time.
Always Mark Orders Exported After Generating Order Export File
If enabled, we will mark an order as Exported if you use the action Export Orders on the Details page of an order or the Manage Orders page for orders in bulk.
Auto Create Replacement Order When Setting Resolution To Replace

If enabled, we will automatically create a Replacement order if you change the Resolution of a Return Merchandise Authorization (RMA) from any status to Replace.

  • To change the resolution of a product within an RMA, navigate to Orders > Manage RMA > Search RMA > Open RMA > Click the Pencil icon in the Items panel to edit > Click the Clipboard icon.
Auto Save WholeSale Prices When Order Is Created
If this setting is enabled, we will automatically pull and save SKU prices under a customer for each wholesale order you create or import. Enable Per Customer Wholesale Pricing must be enabled for this workflow.
*Max Days To Go Back for BackOrder
If you select a value from the dropdown of this setting, the backorder calculation will exclude orders older than the period. The available options are 1, 2, 3, 4, or 5 years back.
Display Box Distribution In Picklist
When enabled, the printed Picklist will include information about how the units for each product should be distributed within boxes.
Charge Tax On Gift-Wrap
By default, we exclude taxes for gift wrapping in orders. If this setting is enabled, we will calculate the gift wrap tax charge and add it to the order’s Grand Total amount.
Display Replacements In Picklist
If enabled, a column called Replacement Count becomes available in the Products panel on the Picklist Details page, displaying the available quantity across replacement products.
Manual Order Creation: Default the Sales Rep to the Customer’s Account Manager
If enabled, the Sales Rep field will be automatically populated with the Account Manager set on the Customer you select upon New Order Creation. This does not apply if there is no valid user set as Account Manager or if you are creating the order via our REST API.
Display Replacement SKU In Picklist
If enabled, a column called Replacement SKU becomes available in the Products panel on the Picklist Details page, displaying the name of the first existing replacement product.
Display Purchaser In Picklist

If enabled, a column called Purchaser becomes available in the Products panel on the Picklist Details page, which will display the email of the purchaser.

  • To access a picklist, navigate to Orders > Manage Picklist > Search Picklist > Open Picklist.
Do Not Allow To Edit Order If QB Exported
If enabled and the order is already marked as QB Exported, no further changes to that order will be allowed and you will receive an error message stating that the Order is already exported to Quickbooks. Can’t edit this order.
Display Replacement SKU LOC In Picklist
If enabled, a column called Replacement LOC becomes available in the Products panel on the Picklist Details page.
Do Not Allow To Edit Order If Added To Picklist
If enabled and the order is already added to a Piclist, no further changes to that order will be allowed and you will receive an error message when trying to edit.
Don’t Consider Unsellable WH Qty As Available Qty In Backorder Calculation
This is a subsetting of Enable BackOrder WorkFlow. When both are enabled, we will exclude product quantities in Unsellable Warehouses from backorder calculations. The default setting status is Enabled.
Do Not Change AllowShippingWithoutPayment Status When Order Changed To Quote

If enabled and you set the Order Status field value to Quote, the order’s Allow Shipping Without Payment status will not change.

  • When disabled, the Allow Shipping Without Payment will be changed from True to False when creating a Quote Order, even if all other settings are configured to allow  it.
Enable Apply Shipping Charges To Order Total
By default, shipping cost is always calculated towards the Order Total. When this setting is enabled, the shipping charges will also be included in the Order Cost.
Don’t Consider Dropship WH Qty As Available Qty For BackOrder Calculation
If this subsetting is enabled, we will exclude product quantities in Dropship Warehouses from the backorder calculation. The option can help you when you import vendor inventory in a dropship warehouse, and you do not want that quantity to be available. The default status of this setting is Enabled.
Enable Case Qty For New Orders
When enabled, all new orders will automatically will have their inventory calculated by case.
Enable API Cancel Item via Action Request
When enabled, cancelling an order item will be processed via a Queued Job, rather than immediately upon performing the action.
*Enable Confirmation Label Workflow
When enabled, two new actions become available on the Manage Orders page: Set Confirmation Label Printed and Set Confirmation label Not Printed. They allow you to manually override this order status from the Delta UI.
Enable Case Qty for Orders
When enabled, the Case Quantity Workflow becomes available for Sales Orders.
Enable Custom Columns for Order

If enabled, a page called Custom Columns becomes available in the Toolbox on the Order Details page, which will allow you to access all pre-existing order custom columns. Contact Sellercloud Support if you need to create custom columns.

  • To reach the page, navigate to Orders > Manage Orders > Search Orders > Open Order > Toolbox > Custom Columns.


Enable Cost Plus based wholesale prices

If enabled, a checkbox called Enable Cost-Based Pricing becomes available in the Order Options panel on a Customer Details page. If you check it, two new fields called Cost Type and Percent To Add will be displayed below it. Enable Cost-Based Pricing will not be visible until you expand the Discounted Price Options dropdown within the panel.
Enable Generate Shipping Labels via Amazon
This setting is a prerequisite for the Amazon Buy Shipping feature in both Sellercloud and our Shipbridge application. If enabled, we will consider the settings from the Amazon: Bulk Shipping Preferences page in Sellercloud and you will also see provider Amazon in Shipbridge in the Rates Calculator.

  • To reach the preferences page, navigate to Settings > Companies > Manage Companies > Open Company > Toolbox > Amazon: Bulk Shipping Preferences.

Enable Eye4Fraud
This setting is required for the Eye4Fraud account integration.
*Enable OKtoProcess Workflow
If enabled, two actions called OK to Process and Not OK To Process will appear in the Actions Menu on the Order Details page.
Enable Manual Currency Conversion Rates
If enabled, a page called Currency Conversion (Manual) will appear in the Company Toolbox, which will allow you to enter custom conversion rates for any currency.

  • To reach the page, navigate to Companies > Manage Companies > Open Company > Toolbox > Currency Conversion (Manual).

Enable Dropship Fee
Allows you to configure a default shipping fee for all dropship orders in your Vendor Preferences. Once an order is dropshipped to a vendor, the Dropship Fee field will be available on the Related PO and be populated with the value configured for that vendor.
*Enable Order Confirmation Workflow

  •  If enabled, two actions called Set Confirmed and Set UnConfirmed become available in the Actions Menu on the Manage Orders and Order Details pages. The confirmation status will also be Not Confirmed upon order import. This setting serves as an additional security step before fulfillment. To not allow shipping of unconfirmed orders, you must also enable the Allow Shipping Authorized And Confirmed Orders Only fulfillment client setting.
  • If disabled, we will import all orders with a Confirmed status by default.

Enable Order Item Level Discounts
If enabled, a field called Discount becomes available in the Items panel on the Order Details page, which will allow you to enter a specific discount value for every item in the order. The summarized item discount amount will be displayed in another column called Order Items Discount in the Total panel which will also appear if this setting is enabled. This setting can work in combination with Enable Order Level Discounts.
*Enable Order Exported Workflow
If enabled, two actions called Set Exported and Set Not Exported will appear in the Actions Menu on the Order Details and Manage Orders pages, which will allow you to mark orders exported under certain conditions. This setting is helpful when your workflow uses Saved Searches, and you want to exclude already exported orders from the saved search list. To further automate this process, you can enable the Mark Orders As Exported When Exported Via Scheduled Task setting.
Enable Order Pending Actions
If enabled, and you use the Cancel/Issue Refund action from the Actions Menu on the Order Details page, we will queue the refund and require an InhouseReason if the issuing user does not have the Initiate Refund employee permission.
Enable Order Level Discounts
If enabled, an editable field called Order Discount becomes available in the Total panel on the Order Details page, where you can enter a general discount, which we will deduct from the Grand Total. If you have entered an order discount and an order item discount at the same time, we will display the total amount in another column in the same panel called Discount Total. This setting can work in combination with Enable Order Item Level Discounts.
Enable Partial Check Payment On Orders In Bulk
If enabled, allows the Total amount field to be edited when receiving payments in bulk from the Manage Orders page, making it possible to make a partial payment, regardless of whether the selected payment method is Check. The payment is applied in chronological order, starting with the oldest selected order.
Enable Order Shipment Tracking API
If enabled, the values in the advanced filter Delivery Status on the Manage Orders page will change from Delivered and Not Delivered to Delivered, In Transit, Out For Delivery, Return To Sender, Shipped, TrackingQueryFailedOnce/Twice/Thrice, Undeliverable and UnShipped.
Enable Rule Engine
If enabled, a page called Rule Engine becomes available on the Order settings page.

  • To reach the page, navigate to Settings > Orders > Rule Engine. This setting is a prerequisite for our Order Rule Engine in the Delta interface.

*Enable Refresh Order from Shopify (Beta Testing)
If Enabled, a new action Refresh Order from Shopify becomes available in the Actions menu of Order Detail page.
Enable Multiple Sales Reps
If enabled, two fields called Sales Rep 2 and Sales Rep 3 become available below Sales Rep 1 in the General panel on an Order Details page, allowing you to enter multiple sales reps per order.
Enable Rule Engine Action For Post Order Plugin
If enabled, a new option called Execute Post Order Plugin becomes available in the Action Type dropdown in the Order Rule Engine Actions step. This setting will allow you to run post-order plugins via the order rule engine, giving you more control over which orders are processed. When enabled, post-order plugins cannot run via the company settings.
*Enable Single Package for WholeSale Orders

  • If enabled, we will force generate only one package if the value in the Order Status field is Wholesale.
  • If disabled, we will compare the estimated number of packages to the value provided in MaxNumberOfPackagesForOrder and create multiple packages.

Verify Shipping Address Of Orders
This setting is required in order to Verify Shipping Addresses via the carriers integrated in your Company’s Shipping API Settings. This workflow only applies to Sellercloud, and it will not trigger any address validations in our Shipbridge shipping solution.

  • To connect your carrier accounts, navigate to Settings > Companies > Manage Companies > Select a company > Toolbox > Shipping API.

Enable Split Order Authorized Payment Workflow
By default, if an order has a payment status of Authorized during splitting, the Child order will be created with a status of NoPayment. If this setting is enabled, we will automatically mark authorized split orders as FullyPaid.
Enable SitePrice Based Wholesale Discount
Enable to show the Enable SitePrice-Based Discount checkbox on the Wholesale Customer > Order Options panel > Discounted Price Options. This will discount all products for the customer. The discount will be applied to the Site Price.
Force Enter Comments When Setting Order to OnHold/Cancel/Problem Etc
If enabled and you use the Set As Problem or Set On Hold actions from the Actions Menu on the Order Details or Manage Orders pages, an additional window will open where it will be mandatory to enter a comment before the status change. If disabled, we will skip the page and change the status instantly.
Enable Wholesale Options in Manage Orders Action Menu
If enabled, four actions called Set As Quote Order, Add to Credit Memo, Generate Statement of Accounts (PDF), and Generate Statement of Accounts (Excel) become available in the Actions Menu on the Manage Orders page and Set As Quote Order, Add to Credit Memo will be accessible in the Order Details page actions menu. This setting is a prerequisite for the Quote Orders workflow.
*Include Authorized Orders In BackOrder Calculation
If this subsetting is enabled, we will include orders if their Payment Status is Authorized to the backorder calculation.
Import Wholesale Orders Without Any Payment
By default, when importing Wholesale order (Import Order Info via File or the Import Mapping Tool) we automatically set the order payment status to Charged. Enable this setting to allow importing Wholesale orders as Unpaid.
*Include Unpaid And Partially Paid Orders In BackOrder Calculation
If this subsetting is enabled, we will include orders if their Payment Status is Partially Paid or NoPayment to the backorder calculation.
Include OnHold Orders In BackOrder Calculation
If this subsetting is enabled, we will include orders with an OnHold status in the backorder calculation.
Mark Invoice Not Printed when Splitting Order
When enabled, the Invoice Printed status of both parent and child orders will be set to False upon splitting. If disabled, and you have already printed an invoice for the parent order before splitting, the parent will retain its Invoice Printed status.
Enable Pending Magento Orders

  • If enabled, we will create orders from Magento that have an order status of Pending. This status refers to a new order that does not include a customer payment, an invoice, or a tracking number at the time of import. In short, this is the initial status that the channel assigns to an order. When you enable the setting for the first time, we will import all pending orders with the next service run.
  • If disabled, we will only create Charged or Invoiced orders into Sellercloud and exclude pending ones.

Mark Order as OK to Ship when added to PickList
If enabled, we will automatically update the status of an order from Not OK To Ship to OK To Ship when you add the order to a picklist using the Generate Picklist action from the Manage Orders page Actions Menu. The Enable OKtoShip Workflow setting must also be enabled for this workflow.
Mark Orders as expoted when exported via Scheduled Task
When enabled, we will automatically change the IsExported status of all orders processed via an Order Export Scheduled Task.
Prioritize Fully-Shippable Orders In BackOrder Calculation
If this subsetting is enabled, we will prioritize inventory allocation to the order with the minimum required fulfillment quantity, rather than the oldest one. For example, if a customer orders 40 units but you have 30 available (10 on hand), and a second order for 10 comes in, we will allocate quantity to the second order.
Predict Shipping Cost Of An Order
If Enabled, the Estimated Shipping Cost/ Final Shipping Fee will be calculated based on the following conditions: The Order shipping status should not be Unshipped; the order Source should not be FBA/Amazon; and the order Subtype should not be InStorePickUp.
Set Customer Status ‘Require Attention’ Instead Of Updating OrderStatus To OnHold
This is a subsetting of Put Order On Hold If Selling Price Is Less Than % Of SiteCost. When enabled, we will set a customer status of Requires Attention instead of placing orders OnHold when the selling price is lower than the configured percentage. This setting can help you flag orders for manual review without interrupting your order processing flow.
Prioritize Rush Orders in Backorder Calculation
If this subsetting is enabled, we will prioritize the allocation of available inventory to Rush Orders when recalculating backorder quantities.
Rule Engine Execution Queue Delay In Seconds
By default, our Order Rule Engine will process orders as soon as they are created in Sellercloud. If you enter a numeric value in this setting, we will delay the rule engine execution with the specified number in seconds. This can be useful for some channels which send payment information separately from the initial order import, and you may need the rule to be applied after the order is marked as Charged.

  • The EnableRuleEngineExecutionQueue app setting must be enabled for this workflow. Open a ticket with Sellercloud Support to configure it for your account.

Put Order on Hold If Unknown SKU In Order
By default, if we cannot match a Sellercloud product to an order item using different identifiers, we will mark the item as Unknown within the order. If this setting is enabled, we will automatically put the order OnHold if we detect an unknown product in an order.
Run Post Order Plugin On Replacement Orders
If enabled, our Order Rule Engine will trigger Post Order Plugins to also apply to Replacement Orders as soon as they are created. To be able to use post-order plugins in combination with the rule engine, Enable Rule Engine Action For Post Order Plugin should also be enabled.
Run Post Order Plugin After Split Order
If enabled, our Order Rule Engine will trigger Post Order Plugins to also apply to Split Orders as soon as they are created. To be able to use post-order plugins in combination with the rule engine, Enable Rule Engine Action For Post Order Plugin should also be enabled.
Set Authorize Credit Card As Default Payment Option
If enabled, the default value in the Operation Type field during receiving payment will be New Credit Card Authorization.

  • To reach the page, navigate to Orders > Manage Orders > Search Order > Open Order > Toolbox > Payment > From the Payments panel, click on the Credit Card icon to receive a payment.

Send Order Welcome email for Local Store Unpaid Orders
If enabled, Local Store order customers will be sent a welcome email even if the order is unpaid.
Set Shipping Mapping On Homedepot Order Against Ship Address Type
This setting is responsible for the Home Depot Shipping Carrier and Service we receive through the EDI 850 Order Import. If enabled, we will disregard the regular Shipping Method Mapping on a company level and apply a custom logic, which is as follows:

  • If the shipping method we receive from Home Depot is UNSP_CG and the EDI segment PER09 (responsible for shipping) contains the number 1, we will set the carrier to FedEx and service to FedEx Home Delivery. If it contains the number 2, it will be FedEx and FedEx Ground, respectively.

Mark Order As Pending DropShip Only If Inventory Not Available
If enabled and an order has a related Purchase Order (PO) when an order item does not have inventory in any vendor warehouse, we will automatically change the order Dropship status to Pending.
Show ProductID Requested On Order Details
If enabled, a SKU Requested field will be added to the Items panel on the Order Details page. This setting is helpful when you are working with Shadow Products and need to see which shadow the customer has ordered.
Set Wayfair Order OnHold Instead Of Cancel When Cancellation Requested
By default, we pull order cancellation information from Wayfair and mark orders as Cancelled. If this setting is enabled, we will mark orders OnHold instead of Cancelled when a customer cancels an order on Wayfair.
Stop Calculating Taxes For LocalStore Order
If enabled, we will not calculate Taxes for Local Store orders.
Show Weight On PickList
If enabled, a column called Product Weight becomes available in the Products panel on the Picklist Details page, displaying the product Shipping Weight field value in Oz.
Stop Calculating Taxes For Wholesale Order
If enabled, we will not calculate Taxes for Wholesale orders.
Stop Calculating Taxes For Website Orders
If enabled, we will not calculate Taxes for Website orders. Disabling this setting may lead to a double tax charge because taxes are often precalculated on the website.
*Update BackOrder Status On Order Status Change
This is a subsetting of Enable BackOrder Workflow. If enabled, we will automatically recalculate the backorder status of an order based on your available inventory anytime you change the status to On Hold or Quote.
*Stop Marking Orders As BackOrder While Creating Order
If this subsetting is enabled, we will prevent the Backorder status from being set automatically when we create an order. We will still update the backorder status once our backend BackOrderReCalculateService runs.
*Use Site Price When Splitting Orders
If enabled and you Split an order, we will transfer the value from the Site Price field of an order item to the child order.
Use Product Weight On Orders For Multi Items Order
By default, we use the values from the Product Weight fields to calculate the total package weight when an order has more than one item. If this setting is enabled and you create or import a multi-item order into Sellercloud, we will take the values from the Ship Weight fields instead.
Use Weighted Average Cost For PO

  • If enabled, we will calculate the Average Cost of a Purchase Order (PO) using the Weighted method, which factors in both quantity and price. For example, if you receive a PO of 10 units at $2/unit ($20 in total) and a PO of 20 units at $3/unit ($60 in total), we will calculate the total item cost of $80 divided by all 30 units, which is $2.67.
  • If disabled, we will calculate the average cost using the Simple method, which is only by the dollar value, ignoring unit quantities. For example, if you receive a PO of 10 units at $2/unit and a PO of 20 units at $3/unit, we will calculate the average of $2 and $3, which is $2.50.

Use Warehouse-Based BackOrder Calculation
If this subsetting is enabled, we will calculate backorder for every order item based on the Ship To warehouse set on the order. The calculation excludes FBA, Interim, or Untested Warehouses.
Auto Update PO When Product ID In Order Changed
If enabled, we will automatically reflect changes on a Dropship Purchase Order (PO) when there is an update on a related order item. For example, if the order quantity increases from 1 to 2 on the order, this will also display on the PO later once you apply the changes.
Enable Per Customer Wholesale Pricing
Default product prices for wholesale orders can be set either per customer or globally based on a percentage of a product’s average cost. If this setting is enabled, you can enter default prices for each SKU under a customer. To reach the page, navigate to Customers > Manage Customers > Search Customers > Open Customer > Toolbox > Wholesale Prices.
Do Not Mark Drop Ship PO As Received When Order Shipped
By default, we mark Dropship Purchase Orders (PO) as Received when a related order is shipped by the supplier. If this setting is enabled, we will not change the PO status, and you need to manually trigger the receiving using the PO Actions Menu.
Delete Related PO When Order Dropship Set To None
If enabled, we will automatically delete the Related Purchase Order (PO) when you change the Dropship status of an order to None from any other status. Allow Editing Dropship Status On Order Details Statuses must also be enabled to update the status manually.
Run Post Order Plugin On Duplicate Orders
If enabled, our Order Rule Engine will trigger Post Order Plugins to apply to Duplicate Orders as soon as they are created. To be able to use post-order plugins in combination with the rule engine, Enable Rule Engine Action For Post Order Plugin should also be enabled.
Only Receive Dropship PO When Order Is Fully Shipped
If enabled, we will automatically mark a Dropship Purchase Order (PO) as Received when the status of the related order changes to Fully Shipped.
Predict Order Shipping Carrier And Service Based On Past Orders
This setting is part of the Predicted Shipping Details workflow. When enabled, we will provide suggested carrier, service, package weight and dimensions for order items based on previous shipped orders that contain that SKU.

  • Minimum orders shipped – fill in an integer in this field to configure a minimum number of orders containing a SKU before starting to generate predictions.

Enable BackOrder WorkFlow
This setting is a prerequisite for the Backorders workflow, and the status should be Enabled for any related subsetting to take effect.

  • Do not calculate backorders for digital products – If this subsetting is enabled, no backorder quantity will be assigned to Digital items.

Put Order On Hold If Selling Price Is Less Than % Of SitePrice
 If enabled, we will automatically change the status of an order from Processing to OnHold if the Channel Selling Price is lower than the product Site Price with the specified value in %. For example, if the site price is $1 and you have entered 20% in the setting field, we will put the order on hold when the unit price is $0,79 or lower.

  • Percentage – Enter a numeric value in this setting to set the percentage. Put Order On Hold If Selling Price Is Less Than % Of SitePrice should be enabled for the field to take effect.

Put Order On Hold If Selling Price Is Less Than % Of SiteCost
If enabled, we will automatically change the status of an order from Processing to OnHold if the Channel Selling Price is lower than the product Site Cost with the specified value in %. For example, if the site cost is $1 and you have entered 20% in the setting field, we will put the order on hold when the unit price is $0,79 or lower.

  • Percentage – Enter a numeric value in this setting to set the percentage. Put Order On Hold If Selling Price Is Less Than % Of SiteCost should be enabled for the field to take effect.

Validate Selling Price Is Greater Than % Of SiteCost
If enabled, we will require the channel selling price and the Site Price to be at least X% of the Site Cost. For example, for the selling price to be 10% higher than the site cost, enter 110 in the Percentage field. You can exclude specific SKUs from this validation by enabling the Sell Below Cost checkbox on the Product Details page.

  • Percentage – Enter a numeric value in this setting to set the percentage. Validate Selling Price Is Greater Than % Of SiteCost should be enabled for the field to take effect.

Queue Amazon Order Refunds And Cancellations
If enabled, we will prevent Cancellation and Refund Requests from being submitted to Amazon automatically and have them go to a queue for manual processing.

  • Queue Amazon Order Refunds And Cancellations – Auto Submit To Amazon – If this subsetting is enabled, we will still display cancellations and refund requests in the queue. However, we will still automatically process them in batches.

Picklist Preferences

Close All Picklists At Midnight
If enabled, we will automatically change the status of all picklists from Open to Closed at midnight EST so that you can create new ones, including any remaining unshipped orders on the following day.

UI

*Show Product Name Instead Of OrderItem Name On Order Detail Page

If enabled, we will display the Product Name field value instead of the SKU in the Items panel on an Order Details page.

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