Understanding companies in Sellercloud
If you run multiple companies or online brands, you can easily manage all your business operations from a single Sellercloud account. Now, there’s no need to login to different companies across the channels you sell on. Using Sellercloud’s intuitive functions and features, you can effortlessly create and manage the settings of your companies.
To access company creation and management, simply hover your mouse over the Settings tab. Clicking Add New Company will open the company creation wizard. To view and manage created companies, select Company Settings.
On the Company Settings page, you’ll see a grid with all the companies you’ve added to your Sellercloud account. The columns show information including the Company Name, whether or not its a Default company, integrated channels, and more. Clicking Edit or the Company Name will open up a specific company’s details page.
Disabling a company
If you want to disable a company from your Sellercloud account, you need to contact Sellercloud Support. A company can only be disabled with assistance from a support representative. You also need to prepare the company to be disabled. This includes cancelling any active or pending operations, such as:
- Purchase orders
- Unshipped orders
- Returns
- Removals
- Products (SKUs)
Creating a new company
Managing companies
After creating a company, you can access and manage specific information from the company’s details page. To access this page, simply click on the company’s name in the Company Settings grid.

Using the toolbox

Understanding companies in Sellercloud
If you run multiple companies or online brands, you can easily manage all your business operations from a single Sellercloud account. Now, there’s no need to login to different companies across the channels you sell on. Using Sellercloud’s intuitive functions and features, you can effortlessly create and manage the settings of your companies.
You can access your companies from the main dashboard two different ways:
- By clicking Settings > Companies > Manage Companies
- Or, click your name in the top right corner > Select Company Settings in the dropdown
Once you’ve accessed this page, you can view your companies and a brief snapshot of each one. The columns show the company ID, name, integrated channels, and any active jobs or scheduled tasks. Clicking on the company’s name will transport you to that company’s details page where you can edit various settings.
Disabling a company
If you want to disable a company from your Sellercloud account, you need to contact Sellercloud Support. A company can only be disabled with assistance from a support representative. You also need to prepare the company to be disabled. This includes cancelling any active or pending operations, such as:
- Purchase orders
- Unshipped orders
- Returns
- Removals
- Products (SKUs)
Creating a company
You can easily add a company from the Company Settings page.
- Click the green action icon to open the company creation wizard.
- Next, enter the company’s name. Filling out the Contact Name and Email is not required.
- Then, click Next.
- Now, you can enter address information for your company.
- When finished, click Add.
Managing companies
After creating a company, you can access and manage specific information from the company’s details page. To access this page, simply click on the company’s name in the Company Settings grid.
Using the toolbox
To edit specific information about integrated channels and company operations, including custom settings, shipping, or warehouses, use the Toolbox. Clicking the Toolbox will open a dropdown with access to other pages. This is where you will integrate sales channels and manage their settings for this specific company. These settings will only change for the company you’re managing.Each company’s Toolbox contains all settings that are only related to that company.
Important settings for a company include:
- Channel Integrations— All credentials and settings for different integrations can be set here
- Custom Company Settings— Some plugins and channels may require additional settings. The Custom Settings menu is available if you select Enable Custom Company Settings in Client Settings.
- Channel Warehouse— Lets you set specific warehouses per channel or restrict them. See this article.
- Invoice Settings— You can set how generic invoices look or use a specified plugin. More information is available here.
- Email settings— Set your default email here. Any emails sent from Sellercloud will have this email set as sender. More information is available here.
- Payment Settings— Set Credit Card processors and PayPal.
- Product Defaults— Set different types of plugins to make automated actions for your products/orders.
- Product Feeds— Repricers like ChannelMax and AppEagle can be set here. Check the information available here.
- Return Settings— Default return settings for this company. Some channels have separate settings for returns.
- Scheduled Tasks— Numerous automated tasks you can run from here. Some work as channel integrations, others as reports, etc. More information is available here.
- Website— Settings for integrated websites.
- Vendors— You can set your vendors here per company. More information is available here.