Latest updated articles

Manage Inventory Page

Updated on: May 8, 2025

Welcome to your Manage Inventory page. The Manage Inventory page is a snapshot of all the products you currently have in your inventory.
Create Customer Accounts

Updated on: May 8, 2025

Creating a dedicated account for each customer is essential for storing key details such as contact information, addresses, and shipping preferences. These accounts make managing phone and email orders easier by auto-filling customer data and maintaining a complete order history. You can create customer accounts individually or in bulk.
Access Delta

Updated on: May 7, 2025

The User Interface in Sellercloud offers a modern and user-friendly platform for e-commerce management. This article will walk you through the different ways to access if you are using our Legacy Interface.
Import Mapping Tool

Updated on: May 5, 2025

The Import Mapping Tool is a helpful feature that lets you import information into Sellercloud from files (Excel, CSV, or Tab Delimited) with columns that are not the same as the standard Sellercloud fields.
IP Address Filter

Updated on: April 30, 2025

To enhance security and control over your employees’ activities, you can enable IP filtering for their accounts. This feature allows you to restrict access to designated IP locations for specific employees, providing an extra layer of protection for your organization’s data.
Employee Preferences and Buyer Setup

Updated on: April 30, 2025

In certain business models, ordering units from your vendors is handled by dedicated employees, known as buyers or purchasers. Assigning specific employees to this task helps you streamline the inventory procurement for your warehouse, ensuring consistent ordering and timely restocking. In this article, you will learn how to configure your employees’ preferences and assign them to specific products.
Email Placeholders

Updated on: April 30, 2025

When creating an email template, you have the option to add email placeholders. Click on the placeholder you want to add and the information attached to that placeholder will be added to your email.
Delay Tracking Upload

Updated on: April 29, 2025

With the Delay Tracking Upload feature, you can make sure that only active tracking is sent out and made available to your customers.
Etsy Account Integration

Updated on: April 29, 2025

Integrating your Etsy account with Sellercloud allows you to manage your listings, inventory, orders, and fulfillment and track financial performance.
Etsy Account Settings Configuration

Updated on: April 29, 2025

By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency. This article describes all of the available Etsy General Settings in Sellercloud and includes links to related articles for more information.
Import Old Orders

Updated on: April 29, 2025

Sellercloud allows you to import your old orders from an Excel spreadsheet for reporting or accounting purposes. When importing old orders, it’s essential to ensure they don’t reduce your current inventory levels or trigger unnecessary shipping updates to the source channels. This article will guide you through the process step by step.
Invoice Settings

Updated on: April 28, 2025

With Sellercloud, you can choose to send your customers an invoice of a standard type or use a customized plugin. The Invoice settings are configured on a company level and allow you to show or hide Product and Order information.
TikTok Shop Account Integration

Updated on: April 28, 2025

TikTok is a popular short-form video platform that has rapidly evolved into a thriving marketplace where brands and sellers can showcase their products to a massive and highly engaged audience. We have built a new integration that supports listing upload, order management, and inventory updates. Integrating Sellercloud with TikTok...
Etsy Orders Overview

Updated on: April 25, 2025

Etsy Account Integration with Sellercloud lets you manage your orders directly from the Sellercloud interface. In Sellercloud, you can issue a refund for an order or cancel it if it is not marked as Ship Confirmed on Etsy.
Orderback: General Settings

Updated on: April 25, 2025

As an Orderback administrator, you have the flexibility to control various aspects of the application and tailor it to your own unique needs. The Orderback Admin portal allows you to customize the appearance and functionality of the self-service Orders and Returns Portal, control which RMAs will appear on your RMA Dashboard, and configure custom return policies and workflow options.
Order Rule Engine

Updated on: April 22, 2025

The Rule Engine feature in Sellercloud can help you apply changes to your orders and items within your orders automatically. Similar to post-order plugins, the Rule Engine allows you to split an order, change warehouses, and more based on the conditions and actions that are applied in the rule.
QVC Account Integration

Updated on: April 22, 2025

Integrating QVC allows you to seamlessly import orders, upload tracking information, create invoices, and ensure your listings are always up-to-date with the latest inventory data. This integration works through EDI documents, transmitting information between the two services via plugins and Scheduled Tasks. The document exchange goes through Rithum, previously known as CommerceHub.
Channel Warehouse

Updated on: April 17, 2025

Sellercloud's Channel Warehouse feature lets you assign a unique warehouse for each of your sales channels and selectively send or receive inventory updates from and to specific locations. For example, if you sell on both Amazon and eBay but prefer to have dedicated warehouses for each platform, or if you store your products in FBA or WFS fulfillment centers and want to receive the most recent quantity updates.
Direct Fulfillment EDI Account Integration

Updated on: April 16, 2025

Sellercloud can integrate with Vendor Central Direct Fulfillment, automatically offering Inventory Upload, Order Download, Acknowledgement Upload, Tracking Upload, and Invoice Upload services
Fingerhut Product Properties

Updated on: April 15, 2025

The Fingerhut Product Properties page enables you to manage the data of your Fingerhut Listings, ensuring that accurate product details are always maintained. Here, you can view inventory, define prices, and update products on Fingerhut.
Fingerhut Account Settings Configuration

Updated on: April 15, 2025

By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency. This article describes all of the available Fingerhut General Settings in Sellercloud and includes links to related articles for more information.
Macy’s Direct Account Integration

Updated on: April 14, 2025

  Macy’s is one of the largest and oldest department store chains in the United States. It offers a wide range of clothing, accessories, home goods, gifts, food, and more. As a seller, you can collaborate with Macy’s to offer your products through its stores and online platforms by becoming...
NewEgg Listings Management

Updated on: April 10, 2025

Sellercloud’s Newegg.com integration allows you to manage your Newegg.com listings directly from the Sellercloud platform. You can create and manage multiple listings, and upload inventory and price information.
Splitting an Order

Updated on: April 10, 2025

The Split Order action divides an order into two separate orders. This is useful when order items need to be shipped from different locations or when a partial payment is made.
SMTP Settings

Updated on: April 9, 2025

In this article, you will learn how to create and configure a company default SMTP Profile, as well as multiple SMTP profiles, and how to use Memaila.