Latest updated articles

Customer Groups Configuration

Updated on: April 5, 2024

Customer groups can be created to help organize and filter your customer list. This article explains how to create and manage customer groups and how to add customers to them.
Final Sale Orders

Updated on: April 4, 2024

    Final Sale Orders are transactions in which the buyer commits to purchasing a product or service without the option of returning it or getting a refund. These types of sales are common during special promotions or clearance events, where merchants want to move inventory quickly...
Enable or Disable Warehouse Bins

Updated on: April 4, 2024

In Sellercloud, Warehouses can be with or without bins. By default, new warehouses do not include bins – products are simply stored in the warehouses. By enabling bins for a warehouse, you unlock additional functionality like sorting products, transferring inventory, and more.
Clocklocked: Overview

Updated on: April 4, 2024

Amazon Ads is an advertising service provided by Amazon that lets you promote your products and services directly on their platform. With this service, you can reach your target audience while they are shopping, resulting in increased sales and engagement with your products. This strategic placement of your ads can help you achieve your marketing goals effectively, while our Clocklocked application allows you to seamlessly import your performance reports and campaign data into Sellercloud.
Collect Files in Shipbridge

Updated on: March 27, 2024

To troubleshoot order issues in Shipbridge, Sellercloud Support may need the collected files, logs, and settings related to the order(s). You can easily collect them into a zip file.
Inventory Arrivals

Updated on: March 25, 2024

The Inventory Arrivals report provides a comprehensive summary of the arrival of items into your warehouses. It includes details such as the SKU, product name, quantity received, date of arrival, vendor information, and more. This report helps you track and manage your inventory by keeping a record of when...
Download and Install Imagebridge

Updated on: March 20, 2024

Imagebridge is an intuitive image-upload tool integrated with Sellercloud through Web Services. With Imagebridge, you can seamlessly drag and drop images from your desktop directly onto a product in Sellercloud. Additionally, it offers built-in editing tools to help you enhance your images. In this article, you will learn how to download and install Imagebridge on your computer.
Magento Products: Attributes

Updated on: March 19, 2024

Sellercloud allows you to upload specific Magento attributes by adding new fields to the product page, and to update Magento Listings once any of those custom fields are changed. With the help of Company Settings, you can map Sellercloud fields to Magento attributes.
Print Shipping Labels in Shipbridge

Updated on: March 19, 2024

Shipping labels help identify and describe what’s inside a package. Shipbridge makes labeling easy because you can generate shipping labels and connect with all major carriers online. In Shipbridge, you can configure the label printer and the specific format of each label individually.
Disconnect vs Disable Inventory

Updated on: March 15, 2024

The Disconnect and Disable options both control the inventory sent to channels. The main difference is that a disconnected product does not send inventory updates, whereas a disabled product sends inventory updates with a quantity of zero.
Manage ASINs

Updated on: March 15, 2024

An ASIN is a 10-character numeric code that uniquely identifies products on Amazon and enables Sellercloud to match your SKUs with your Amazon listings. This ensures accurate real-time updates, including inventory levels and pricing details.
Order Notes and Warnings

Updated on: March 14, 2024

If an order includes customer service notes and instructions or is for products that come with warnings, these notes and warnings will require acknowledgment before the order is allowed to ship. Warnings often appear when products are subject to Proposition 65 regulations. If so, the message will appear in all orders in Shipbridge to confirm that the appropriate warning labels exist before shipping is allowed.
Magento Listings Management

Updated on: March 13, 2024

When integrated with Magento, Sellercloud submits Listing updates on a regular basis. Once a price, quantity, or listing availability is changed, you can update the respective data on Magento either manually or automatically by configuring the related setting options from the product’s Magento Properties page.
Memaila Setup

Updated on: March 13, 2024

Memaila lets individuals and businesses organize a team account for an email address of their choice so that each member can receive emails and send replies, with that team email address, but from their own personal email Inbox.
Houzz Orders Overview

Updated on: March 5, 2024

Sellercloud’s Houzz Account Integration lets you manage your Houzz orders directly from the Sellercloud interface. It allows you to download orders, update their fulfillment status, customize shipping methods, and more.
Houzz Account Settings Configuration

Updated on: March 5, 2024

By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency. This article describes all of the available Houzz General Settings in Sellercloud and includes links to related articles for more information.
Magento Orders Overview

Updated on: February 29, 2024

Sellercloud’s Magento Account Integration lets you manage your Magento store orders directly from the Sellercloud interface. It allows you to download orders, update their fulfillment status, customize shipping methods, and more.
Payment and Credit Terms

Updated on: February 29, 2024

Payment and Credit Terms are the conditions that indicate when a payment is due, primarily associated with invoices. Payment Terms are set on your Vendors and POs, and reflect the agreements between you and your vendor. Similarly, Credit Terms are set on your Wholesale Customers, and reflect the agreement between you and the buyer regarding when a payment should be made.
Returns and Refunds Overview

Updated on: February 26, 2024

When a customer wants to return merchandise that was already shipped, it should be processed through an RMA (Return Merchandise Authorization). If the order is not yet shipped, meaning there is no tracking info sent to the channel, it can be cancelled and refunded from Sellercloud.
Custom Export

Updated on: February 26, 2024

Sellercloud allows you to customize the product information you are exporting with the Custom export tool. This lets you choose the exact columns you want to export instead of using a predefined template.This tool is very useful when you want to update custom columns or when you want to update just a few columns out of many.
Google Shopping: Shipping Template

Updated on: February 22, 2024

A shipping template determines which shipping service is used for a product order and the shipping cost. You must manually create at least one shipping template for specific use with Google Shopping Actions.
Magento Tier Pricing

Updated on: February 21, 2024

In Sellercloud, Tier Pricing can be applied to Magento Products in order to reduce the product price by a set discount percentage. This type of product discount is specific to each Magento Customer Group and is typically issued for wholesale customers.
Import Channel Catalog

Updated on: February 19, 2024

When you integrate a channel on which you already have active listings, you can import those listings into Sellercloud, along with their associated product information. This allows for a smooth transition to managing your Catalog from Sellercloud and minimizes the amount of manual work necessary.
Download Orders From a Channel

Updated on: February 19, 2024

For the majority of sales channels, Sellercloud downloads orders automatically on a regular basis. However, in some cases, you may have to manually download channel orders. This article guides you step-by-step through the process of manually downloading orders from various marketplaces and shopping carts.
Channel Vacation Mode

Updated on: February 13, 2024

If you will be unable to process orders for an extended period of time; for example, you are going on vacation, you have the option to set your channel account to vacation mode.