Latest updated articles

Staples Account Integration

Updated on: June 17, 2025

Integrating Staples into your Sellercloud account allows you to seamlessly import orders, upload tracking information, and ensure your Staples store is always up-to-date with the latest inventory data. This integration works through EDI documents, transmitting information between the two services via plugins and scheduled tasks. The document exchange goes through Rithum, previously known as CommerceHub.
Order Rule Engine

Updated on: June 17, 2025

The Rule Engine feature in Sellercloud can help you apply changes to your orders and items within your orders automatically. Similar to post-order plugins, the Rule Engine allows you to split an order, change warehouses, and more based on the conditions and actions that are applied in the rule.
Digital Products

Updated on: June 17, 2025

With Sellercloud, you can seamlessly configure and list Digital Products (items that don’t require physical storage or shipping), making them a highly cost-effective solution for your business.
PeopleVox Account Integration

Updated on: June 16, 2025

PeopleVox is a warehouse management solution (WMS) by Descartes Systems Group designed to streamline operations and enhance efficiency in eCommerce fulfillment. It offers real-time inventory tracking, order management, and seamless integration with other systems, supporting your every retail and logistics need.
PeopleVox Warehouse Inventory Transfers

Updated on: June 16, 2025

Sellercloud’s PeopleVox Account Integration allows you to export transfer requests, import receiving details, and sync inventory information between the two platforms.
FBA Inbound Shipment Wizard > Tab 6: Carriers

Updated on: June 10, 2025

The Carriers tab of the FBA Wizard provides an of the products, boxes, and Amazon Shipments. Here, you can view and select shipping carriers, compare estimated costs, and prepare pallets.
Lightspeed POS Account Integration

Updated on: June 9, 2025

In this article, you will learn how to integrate Lightspeed POS with Sellercloud. Lightspeed POS is a cloud-based point-of-sale (POS) system for retail businesses. It offers a suite of features to manage sales, inventory, customer relationships, and reporting.
Email Rules

Updated on: June 9, 2025

The Email Rules page in Sellercloud allows you to configure automatic email notifications triggered by specific events. There are two types of email rules: Client-Based and Company-Based. The client-based settings act as global preferences that apply across all companies within your account, while the company-based rules are set for each company or sales channel separately.
Splitting an Order

Updated on: May 28, 2025

The Split Order action divides an order into two separate orders. This is useful when order items need to be shipped from different locations or when a partial payment is made.
Orders Client Settings

Updated on: May 28, 2025

Sellercloud users with the Client Admin role can control account-wide Client Settings, turn features on or off, and change how they work. Some features must be enabled on a client level before being used at the company level. This article contains a list of all client settings in the...
Order Rule Engine Use Cases

Updated on: May 28, 2025

Sellercloud’s Order Rule Engine automates and streamlines your order management processes with rules that activate based on pre-defined Conditions and execute specific Actions. This article highlights common use cases to help you understand how to utilize this powerful feature and operate more efficiently.
Ship via FBA – Multi-Channel Fulfillment Overview

Updated on: May 23, 2025

Amazon’s Multi-Channel Fulfillment (MCF) allows sellers to leverage its extensive FBA network to pick, pack, and fulfill orders from various marketplaces. This service caters not only to your Amazon orders but also to those from your own website and other sales channels. In Sellercloud, the Amazon MCF program is referred to as Ship via FBA.
Shipbridge Options: UPS

Updated on: May 22, 2025

The UPS tab in Shipbridge contains various settings designed to streamline and enhance your UPS shipping workflow. You can customize label preferences, configure delivery confirmation and declared value options, set packaging defaults, and more.
Configure Refund Handling

Updated on: May 19, 2025

Sellercloud offers several options to restrict specific users from issuing refunds, regardless of which channel the order originated from. In this article, you will learn how to configure refund handling restrictions, set refund limits, and more.
Overstock Product Properties

Updated on: May 15, 2025

This article focuses on the different settings and actions available on the Overstock Properties page and explains them in detail.
Shipbridge Options: FedEx

Updated on: May 14, 2025

The FedEx tab in Shipbridge contains various settings designed to streamline and enhance your FedEx shipping workflow. You can customize label preferences, configure delivery confirmation and declared value options, set packaging defaults, and more.
Overstock Account Integration

Updated on: May 13, 2025

Overstock.com is a well-known marketplace that attracts customers looking for discounts and affordable shipping. Learn how to integrate your Overstock account within Sellecloud in order to post products, manage listings, and enable automatic updates.
FedEx Web Services Account Integration

Updated on: May 13, 2025

In this article, you will learn how to integrate FedEx with Shipbridge using the FedEx Web Services to calculate rates, get shipping labels, and receive tracking details in real time.
PeopleVox Orders Overview

Updated on: May 13, 2025

PeopleVox streamlines order processing by providing an efficient workflow for order picking, packing, and shipping, ensuring fast and error-free fulfillment. Sellercloud’s PeopleVox Account Integration allows you to export orders, track fulfillment statuses, map shipping methods, and more. The integration works through API calls, transmitting information between the two services.
Orderback: General Settings

Updated on: May 12, 2025

As an Orderback administrator, you have the flexibility to control various aspects of the application and tailor it to your own unique needs. The Orderback Admin portal allows you to customize the appearance and functionality of the self-service Orders and Returns Portal, control which RMAs will appear on your RMA Dashboard, and configure custom return policies and workflow options.
Manage Inventory Page

Updated on: May 8, 2025

Welcome to your Manage Inventory page. The Manage Inventory page is a snapshot of all the products you currently have in your inventory.
Create Customer Accounts

Updated on: May 8, 2025

Creating a dedicated account for each customer is essential for storing key details such as contact information, addresses, and shipping preferences. These accounts make managing phone and email orders easier by auto-filling customer data and maintaining a complete order history. You can create customer accounts individually or in bulk.
Access Delta

Updated on: May 7, 2025

The User Interface in Sellercloud offers a modern and user-friendly platform for e-commerce management. This article will walk you through the different ways to access if you are using our Legacy Interface.
Import Mapping Tool

Updated on: May 5, 2025

The Import Mapping Tool is a helpful feature that lets you import information into Sellercloud from files (Excel, CSV, or Tab Delimited) with columns that are not the same as the standard Sellercloud fields.
IP Address Filter

Updated on: April 30, 2025

To enhance security and control over your employees’ activities, you can enable IP filtering for their accounts. This feature allows you to restrict access to designated IP locations for specific employees, providing an extra layer of protection for your organization’s data.