Newest articles

Customer Accounts Configuration

Created: October 22, 2020

You can create an account for every customer. Each account holds important information, including contacts, addresses, and shipping. This powerful tool offers search options and marketing solutions. It also simplifies phone or email orders by automatically entering customer information and creating an order history.
Shipping Method Mapping

Created: October 20, 2020

Shipping Method Mapping allows you to map the shipping methods sent for each order by the channels to a preferred shipping carrier and service. Channels will often include a shipping code like Standard, Expedited, or Second Day with each order.
Two-Factor Authentication (2FA)

Created: October 20, 2020

In this article, you will learn about Sellercloud’s Two-Factor Authentication (2FA). 2FA enhances your account’s security and protects it against unauthorized access by requiring you to provide a second form of authentication in addition to your password when logging in.
Product Average Cost

Created: October 12, 2020

The Average Cost is the continually updated average of a Product’s Cost on Purchase Orders (POs) at the time of their receipt.
Product Details Page

Created: October 12, 2020

The Product Details page gives you an in-depth understanding of your product’s data, including product properties, inventory-related information, and much more. Learn more below.
Import Order Information From a File

Created: October 7, 2020

For the majority of sales channels, Sellercloud downloads orders automatically on a regular basis. However, in some cases, you may want to manually import orders from marketplaces that are not integrated with Sellercloud or from an external database. In this article, you will learn how to import order information from a file.
Predictive Restocking for FBA

Created: October 7, 2020

Predictive Restocking for FBA calculates the quantity of products needed to be restocked at FBA to meet the expected volume of FBA orders for a range of days.
Amazon Global Express

Created: September 28, 2020

When you join Global Express, worldwide customers will be able to search, browse, and buy your products on Amazon.com. Amazon’s Marketplace Web Services supports Amazon’s Global Express orders in the US.
Chewy Account Integration

Created: September 21, 2020

Chewy, Inc. is an American online retailer of pet food and other pet-related products. Sellercloud connects to Chewy through DSCO’s platform by utilizing custom-built API plugins.
Post Sellercloud Products to Quickbooks

Created: September 17, 2020

When posting invoices or purchase orders to QuickBooks, the items must be created and mapped in QuickBooks. If items aren’t created and mapped, the information will post to a default account.
Macy’s Direct Account Integration

Created: September 11, 2020

  Macy’s is one of the largest and oldest department store chains in the United States. It offers a wide range of clothing, accessories, home goods, gifts, food, and more. As a seller, you can collaborate with Macy’s to offer your products through its stores and online platforms by becoming...
Reports FAQ

Created: September 4, 2020

This FAQ page answers many common questions about Sellercloud’s Financial Reporting Suite. If you’re entirely new to this, start with an introduction to the Sellercloud reports.
Customize Search Filters and Grid Columns

Created: August 26, 2020

In this article, you will learn how to use the various pages in Sellercloud that allow you to search and find specific information. Knowing how to best use your available options will improve your ability to find exactly what you seek quickly and effortlessly.
Amazon Transparency Service

Created: August 25, 2020

Amazon Transparency is a product serialization service that helps identify individual products in order to prevent counterfeit items from reaching your customers. This is a global Amazon service, so once your products are enrolled, they will be protected regardless of the marketplace. However, currently, there are country-based restrictions regarding...
Channel Integrations in Sellercloud

Created: August 21, 2020

See a list of the current available channel integrations in Sellercloud. Discover endless possibilities through our array of integrations with top-rated partners and unlock a multitude of opportunities to expand your customer reach and boost your sales. We are continually adding new ones to meet our client’s needs.
Zapier Account Integration

Created: August 18, 2020

Zapier is an automation platform that connects various apps and services. If you're looking for a Webhook to send updates to a third party when your data in Sellercloud changes, our integration with Zapier may be just the solution.
Transshipping from FBA

Created: August 18, 2020

When shipping via FBA, the order will be shipped to the customer’s address by default. However, you can transship these orders by changing the Ship To address to your company address. This can be particularly helpful when a customer orders an item that can’t be shipped via FBA.
Wish Express Account Integration

Created: August 13, 2020

In this article, you will learn how to link your Wish Express and Sellercloud accounts to post products, manage listings and enable automatic updates.
Reverb Listings Management

Created: August 13, 2020

You can publish new product listings, update pricing across channels, download reverb orders, receive order tracking updates, and update inventory through Sellercloud. A product must be Ready for Posting first and should have Reverb Enabled in the General Settings page in order to send the correct inventory quantity.
Email Placeholders

Created: August 12, 2020

When creating an email template, you have the option to add email placeholders. Click on the placeholder you want to add and the information attached to that placeholder will be added to your email.
Bulk-Update and Custom Export Columns

Created: August 12, 2020

When creating bulk update templates, column headers should NOT have any spaces. Column headers with spaces will result in a bulk upload error. Amazon columns COLUMN DESCRIPTION  AmazonCategoryID The numeric code associated with Amazon categories.  AmazonConditionNotes  Description of product condition to be sent to Amazon  AmazonEnabled  Value of TRUE will...
Dropshipping Workflow

Created: August 11, 2020

Dropshipping is when a seller transfers customer order and shipment details to a manufacturer rather than stocking their own goods. This takes away the need for picking, packing, shipping, and maintaining your inventory.
Wholesale Customers

Created: August 10, 2020

A wholesale customer is a customer who buys items in large quantities often at discounted prices. It’s common for these types of customers to repeat their bulk purchases. In Sellercloud, you can use the default settings on individual customers to avoid any manual adjustments when these orders come in.
Statement of Account

Created: August 10, 2020

A Statement of Account is a detailed report of selected orders for each customer, summarizing all invoiced amounts and payments. It displays running balances of outstanding invoices, grouped by the number of days past due, and any aged balances as 0-30, 31 to 60, 61 to 90, and over 90 days based on credit terms.