Newest articles

Email Placeholders

Created: August 12, 2020

When creating an email template, you have the option to add email placeholders. Click on the placeholder you want to add and the information attached to that placeholder will be added to your email.
Bulk-Update and Custom Export Columns

Created: August 12, 2020

When creating bulk update templates, column headers should NOT have any spaces. Column headers with spaces will result in a bulk upload error. Amazon columns COLUMN DESCRIPTION  AmazonCategoryID The numeric code associated with Amazon categories.  AmazonConditionNotes  Description of product condition to be sent to Amazon  AmazonEnabled  Value of TRUE will...
Dropshipping Workflow

Created: August 11, 2020

Dropshipping is when a seller transfers customer order and shipment details to a manufacturer rather than stocking their own goods. This takes away the need for picking, packing, shipping, and maintaining your inventory.
Wholesale Customers

Created: August 10, 2020

A wholesale customer is a customer who buys items in large quantities often at discounted prices. It’s common for these types of customers to repeat their bulk purchases. In Sellercloud, you can use the default settings on individual customers to avoid any manual adjustments when these orders come in.
Statement of Account

Created: August 10, 2020

A Statement of Account is a detailed report of selected orders for each customer, summarizing all invoiced amounts and payments. It displays running balances of outstanding invoices, grouped by the number of days past due, and any aged balances as 0-30, 31 to 60, 61 to 90, and over 90 days based on credit terms.
Tracking Import for Orders and POs

Created: August 7, 2020

Sellercloud provides a template that can be used to import tracking information provided that the vendor is willing to comply. The tracking information will import on the customer order, not the auto-generated PO enabled by the dropshipped request. It will be uploaded to the channel with the next automatic feed.
Use Different UPCs for Channels

Created: August 7, 2020

Universal Product Code (UPC) is a unique 12-digit numerical code assigned to a specific product. Sellercloud core integrations allow you to use different UPCs for the same product when listed on different channels.
Shadow Products

Created: August 7, 2020

A Shadow Product is an alternative product profile for an item. Shadow Products mirror the available inventory of their parent. Any inventory movement for the parent will automatically reflect on the Shadow.
Product UPC

Created: August 7, 2020

A Universal Product Code (UPC) is a 1-dimensional barcode displayed as a series of black bars and white spaces corresponding to a 12-digit number. Each digit in the UPC number is represented by a unique pattern of bars and spaces. UPCs are printed on retail packaging to simplify scanning, identifying, and tracking products.
Product Labels

Created: August 7, 2020

In order to simplify product identification during order fulfilment, Sellercloud allows you to print product and location labels. You can customize the information you want printed on the labels.
Quote Orders

Created: August 7, 2020

Quote orders allow you to create orders without reserving inventory. This feature can be used to help you establish repeat customers by providing transparent rates and order costs upfront. This article shows you how to create quote orders, send quote invoices, and convert orders back to normal.
Order Management Overview

Created: August 7, 2020

automatically. You are also able to create orders manually for your Wholesale customers, add payments and tracking, change order statuses, send shipping confirmations and invoices to channels, replace order SKUs and more.
Blacklist Orders

Created: August 7, 2020

Within Sellercloud, you have the ability to set predefined rules that automatically identify and flag specific orders as blacklisted based on certain criteria, making it easier for you to manage them on a case-by-case basis.
Inventory Levels when Dropshipping

Created: August 6, 2020

In Sellercloud, dropship orders usually reserve the ordered items and automatically deduct them from the aggregate quantity by default. However, there are specific situations where inventory may not be reserved. This article provides an in-depth understanding of inventory levels when dropshipping.
Etsy Account Integration

Created: August 5, 2020

Integrating your Etsy account with Sellercloud allows you to manage your listings, inventory, orders, and fulfillment and track financial performance.
Safety Quantity

Created: August 4, 2020

The Safety Quantity serves as a buffer between the amount of inventory you have and the amount Sellercloud sends to the channel. Safety Quantity is used to subtract a specified amount from the available quantity.
Shipbridge Postage Log

Created: July 31, 2020

The Postage Log function in ShipBridge allows you to see the rates you paid for shipping, unship orders, find records of your scan forms, and much more.
Backorders

Created: July 31, 2020

Sellercloud can mark orders with a Backorder status when a customer orders an out-of-stock item. This allows you to fulfill the order at a later time once you replenish the inventory for that product.
Order Notes and Warnings

Created: July 29, 2020

If an order includes customer service notes and instructions or is for products that come with warnings, these notes and warnings will require acknowledgment before the order is allowed to ship. Warnings often appear when products are subject to Proposition 65 regulations. If so, the message will appear in all orders in Shipbridge to confirm that the appropriate warning labels exist before shipping is allowed.
Create New Orders

Created: July 28, 2020

Sellercloud provides you with a structured process to manually create orders and input the necessary customer information or look up existing customer profiles in your account. You can also control shipping details, add products, manage the order’s billing information, and more.
Order Item Cost Calculation

Created: July 28, 2020

When evaluating the Profit and Loss for an order, you can apply various methods of Item Cost Calculation. This includes analyzing the orders’ financial aspects based on the Site Cost, Average Cost, or Last Cost of the items.  The Item Cost within your order’s Profit and Loss...
Picklist Workflow

Created: July 28, 2020

In Sellercloud, picklists can be generated based on warehouse, meaning that the inventory and pick quantity displayed will be based on the inventory and pick quantity available at the specified warehouse.
Import Order Shipping Cost

Created: July 21, 2020

Shipping rates provided by your carrier are estimates based on the information available at the time of order creation. However, final shipping costs may vary due to additional services or a difference in weight and dimensions. To ensure accurate order data and Profit and Loss records, Sellercloud allows you to import updated shipping costs from each carrier.
P&L Order Details (Profit by Order Details)

Created: July 17, 2020

In this article, you will learn about Sellercloud’s P&L Order Details. This report shows the Profit and Loss (P&L) details of individual orders based on transactions made on a specific date or date range.
Gift Orders

Created: July 17, 2020

Sellercloud offers gift orders functionality, which allows you to enter gift messages, add gift wrapping, and calculate gift wrapping fees. Gift details and instructions will display in Sellercloud, Shipbridge, and on the invoice to help ensure that the order is processed according to the customer’s instructions.