Newest articles

Order Notes and Warnings

Created: July 29, 2020

If an order includes customer service notes and instructions or is for products that come with warnings, these notes and warnings will require acknowledgment before the order is allowed to ship. Warnings often appear when products are subject to Proposition 65 regulations. If so, the message will appear in all orders in Shipbridge to confirm that the appropriate warning labels exist before shipping is allowed.
Create New Orders

Created: July 28, 2020

Sellercloud provides you with a structured process to manually create orders and input the necessary customer information or look up existing customer profiles in your account. You can also control shipping details, add products, manage the order’s billing information, and more.
Order Item Cost Calculation

Created: July 28, 2020

When evaluating the Profit and Loss for an order, you can apply various methods of Item Cost Calculation. This includes analyzing the orders’ financial aspects based on the Site Cost, Average Cost, or Last Cost of the items.  The Item Cost within your order’s Profit and Loss...
Picklist Workflow

Created: July 28, 2020

In Sellercloud, picklists can be generated based on warehouse, meaning that the inventory and pick quantity displayed will be based on the inventory and pick quantity available at the specified warehouse.
Import Order Shipping Cost

Created: July 21, 2020

Shipping rates provided by your carrier are estimates based on the information available at the time of order creation. However, final shipping costs may vary due to additional services or a difference in weight and dimensions. To ensure accurate order data and Profit and Loss records, Sellercloud allows you to import updated shipping costs from each carrier.
P&L Order Details (Profit by Order Details)

Created: July 17, 2020

In this article, you will learn about Sellercloud’s P&L Order Details. This report shows the Profit and Loss (P&L) details of individual orders based on transactions made on a specific date or date range.
Gift Orders

Created: July 17, 2020

Sellercloud offers gift orders functionality, which allows you to enter gift messages, add gift wrapping, and calculate gift wrapping fees. Gift details and instructions will display in Sellercloud, Shipbridge, and on the invoice to help ensure that the order is processed according to the customer’s instructions.
Export Orders

Created: July 16, 2020

You can export orders from your Sellercloud account into files. This can be helpful for duplicating records or keeping physical records. Orders can be exported to multiple file types, including Excel and PDF.
Product Inventory Reserves

Created: July 16, 2020

You can set aside an inventory amount to be used for a selected channel or customer. This inventory amount is called product inventory reserve. The reserve has a specified quantity and a time period during which it is active.
Product Inventory Physical

Created: July 16, 2020

Follow the instructions below to learn more about setting physical inventory on products.
Credit Memo Workflow

Created: July 16, 2020

With Sellercloud Credit Memo Workflow you can effectively create, adjust and send Credit Memos to your Vendors, to ensure that your inventory and accounting records are up to date.
Related Orders

Created: July 15, 2020

Related orders in Sellercloud help you organize and track follow-up purchases linked to previous transactions. It’s especially useful for handling post-sale add-ons, upgrades, or cases where customers need additional items after their original order.
Manage Orders Page

Created: July 15, 2020

When an order is created, it will appear on the Manage Orders page. Here, you can view and control your orders.
Variation Products (N-Matrix)

Created: July 15, 2020

Variation Products are a classification method that involves grouping different variants of the same product under a single listing. For example, consider a T-shirt available in different sizes and colors. Instead of creating separate listings for each size and color combination, you group them under one listing. This grouping simplifies the shopping experience for customers and helps you manage inventory, pricing, and product information more efficiently.
RMA Workflow

Created: July 13, 2020

Return Merchandise Authorization is the proper workflow for managing an order return. RMAs let you track a return from first contact with the customer until it is received back into your warehouse.
Manage Inventory Page

Created: June 24, 2020

Welcome to your Manage Inventory page. The Manage Inventory page is a snapshot of all the products you currently have in your inventory.
Product Inventory Adjustments

Created: June 10, 2020

Sellercloud lets you adjust inventory in both regular warehouses and bin-enabled warehouses. The instructions for both types of adjustments are outlined in the article below.
Delta Video Tutorials

Created: June 10, 2020

Sellercloud’s YouTube channel is dedicated to offering high-quality tutorials that help you unlock your Sellercloud account’s full potential. Our diverse range of beginner-friendly videos will guide you through various settings and options and will teach you how to manage your e-commerce processes in our interface. Interface Get...
Shopify Webhooks

Created: June 10, 2020

Webhooks are a tool for retrieving data based on certain events. They allow you to register an URL where the event data can be stored in JSON or XML formats. Webhooks are commonly used for getting order information or changing a product’s price. Some of the benefits are faster inventory updates, prevention of overselling, and automatic updates on fulfillment status.
Sellercloud Terms and Definitions

Created: June 8, 2020

There are a variety of terms used in Sellercloud and across different retail channels. Below is a table of terms and their definitions.
Product Profit Summary (Profit by Product Summary)

Created: June 4, 2020

In this article, you will learn about Sellercloud’s Product Profit Summary report. This report shows Profit and Loss (P&L) information for each individual product by summarizing the order and/or non-order transactions within a specific period.
Channel Management Overview

Created: June 4, 2020

Selling your products on multiple marketplaces requires you to deal with multiple SKU’s, barcodes, product descriptions, customer feedback, inventory controls and shipping management. Now you can manage your daily tasks related to all of your sales channels from a single interface.
Proposition 65 Compliance

Created: June 4, 2020

In this article, you will learn how to flag products with the Proposition 65 Compliance warning. Proposition 65 is an initiative that was voted into law in California in 1986. Formally known as the Safe Drinking Water and Toxic Enforcement Act of 1986, it was passed to help California residence make more informed purchases regarding their exposure to toxic chemicals.
Channel IDs

Created: June 4, 2020

In Sellercloud, each channel is assigned a unique Channel ID, which is primarily used in API calls related to importing and exporting order information, as well as in various other processes, such as scheduled tasks.
Channel Vacation Mode

Created: June 4, 2020

If you will be unable to process orders for an extended period of time; for example, you are going on vacation, you have the option to set your channel account to vacation mode.