Newest articles

Fill Rate Dashboard

Created: November 19, 2019

The Fill Rate Dashboard displays data about the filled and canceled orders. You can filter by date range, company, and channel. These filter options control the display on all of the Dashboard’s sections.
Custom Inventory Calculations

Created: November 19, 2019

You can use Custom Inventory Calculations in the calculation of a product’s channel inventory. This is useful because, for example with Amazon, you can send your inventory to just one warehouse (Channel Warehouse) and set Safety Quantity, whereas with Custom Inventory Calculations you can create any calculations for the channel’s inventory.
Inventory Value Reports Overview

Created: November 19, 2019

Inventory Value Reports provide a detailed inventory breakdown, per product or warehouse. They show the value of your inventory, product aging, unsold inventory, detail the quantity on hand for any given date, and more.
Refund Details

Created: November 18, 2019

In this article, you will learn about Sellercloud’s Refund Details report. This report provides details about all refunds processed in a specific period. It includes information about all refunds, refunded products, and order details.
Sellercloud Support

Created: November 11, 2019

Sellercloud offers a variety of options for customer support. You can reach us through email, phone, and online tickets. Additionally, we also provide specialized Premium, Gold, and Platinum Support, as well as 24/7 emergency support.
Seller Fulfilled Prime

Created: November 11, 2019

Sellers who have proven their ability to meet Prime customers’ expectations for service can enroll in Seller Fulfilled Prime. Learn about eligibility and program requirements
Merge Orders

Created: November 11, 2019

With Sellercloud, you can seamlessly merge several same-channel orders from the same customer into a single order, which can help streamline shipping and reduce fulfillment costs. The most common scenario to merge orders is when the same customer makes two separate orders in quick succession.
Channel Plug-in Integrations through Scheduled Tasks

Created: October 30, 2019

Plugin-based Channel Integrations are used by Sellercloud for smaller niche marketplaces or when a core integration is not available. With these plugins, you can easily manage inventory, download orders, upload fulfillment information, and more.
Final Sale Orders

Created: October 30, 2019

    Final Sale Orders are transactions in which the buyer commits to purchasing a product or service without the option of returning it or getting a refund. These types of sales are common during special promotions or clearance events, where merchants want to move inventory quickly...
Order Profit Calculation – Cash vs Accrual

Created: October 25, 2019

When calculating profits, Sellercloud allows you to switch between Accrual Accounting and Cash Basis Accounting. The difference lies in the time when the revenue and costs of an order are recognized.
Woot Account Integration

Created: October 23, 2019

This integration enables you to seamlessly import Woot orders into Sellercloud and export tracking information regularly, allowing you to keep track of your sales. Woot is a daily deals website offering a wide range of products at discounted prices, typically with a focus on consumer electronics, gadgets, home goods, apparel, and other categories.
Returns Details

Created: October 16, 2019

In this article, you will learn about Sellercloud’s Returns Details report. This report provides a detailed of all returns that have been processed in the specified date range. It includes information about the returned products and the original order.
Transaction Reports Overview

Created: September 27, 2019

Transaction reports are product-based reports that show details about related transactions, such as payments and refunds.
Manage Profit & Loss (P&L)

Created: September 27, 2019

You can easily manage your Profit and Loss (P&L) reports from this page. This page lets you perform a number of different actions, such as: Exporting P&L reports, Viewing P&L metrics, Configuring non-order transaction type list, Viewing recent settlements and Accessing the Import P&L page.
Tax Collected by Transaction

Created: September 27, 2019

In this article, you will learn about Sellercloud’s Tax Collected by Transaction report. This report shows the tax collected on debits (sales and payments) and the tax refunded on credits (refunds) for order transactions within your chosen filing period or date range. It also includes information about the location, channel, and customer details.
Employee Permissions and Roles

Created: September 25, 2019

This article explores how to configure User Roles, the ways to Manage Employee Permissions, and the procedures to Create Security Templates.
Wayfair Account Integration

Created: September 11, 2019

Sellercloud integrates with Wayfair for both B2B and B2C accounts. Sellercloud’s Wayfair integration allows sellers to seamlessly manage their Wayfair stores from one central location. This includes order management, inventory, listings and the OOSP Program.
Invoice Settings

Created: September 11, 2019

With Sellercloud, you can choose to send your customers an invoice of a standard type or use a customized plugin. The Invoice settings are configured on a company level and allow you to show or hide Product and Order information.
OpenCart Account Integration

Created: September 5, 2019

Integrating OpenCart into your Sellercloud account allows you to seamlessly import orders, upload tracking information, and ensure your OpenCart store is always up-to-date with the latest inventory data. The integration works through API, transmitting information between the two services via core-integrated plugins.
Order Cancellation and Refunds Workflow

Created: August 20, 2019

Sellercloud helps you streamline your returns and refunds processes for your integrated marketplaces, helping you ensure orders are cancelled or refunded quickly and efficiently. In this article, you will learn how to refund and cancel orders.
Calculate Shipping Rates in Shipbridge

Created: August 13, 2019

Shipbridge offers an integrated rate calculator that provides an easy way to choose a shipping method for any given order. Calculating shipping rates in Shipbridge lets you compare rates of different shipping services at the time of shipping.
RMA Reasons and Resolutions

Created: August 5, 2019

When handling your RMAs, you can set reasons and resolutions to manage the specifics behind why an RMA was created and how it will be dealt with. In this article, you will learn about creating and managing your RMA reasons and resolutions.
Compatible Hardware

Created: August 5, 2019

In this article, you will see the top recommended hardware – printers, scanners, scales, and card swipers compatible with Sellercloud. If your hardware is not listed, contact Sellercloud Support to check its compatibility.
Disconnect vs Disable Inventory

Created: August 5, 2019

The Disconnect and Disable options both control the inventory sent to channels. The main difference is that a disconnected product does not send inventory updates, whereas a disabled product sends inventory updates with a quantity of zero.