Configure Refund Handling Delta Alpha Overview Sellercloud offers several options which can restrict specific users from issuing refunds, regardless of which channel the...
eBay Refunds and Returns Workflow Understanding eBay returns and refunds When refunding eBay orders, you’ll encounter the below scenarios: Full and Partial Refunds – Initiated...
Final Sale Orders Delta Alpha Overview Some orders are firm sales and do not allow returns (if merchants do special promotions, for example)....
Import Amazon RMAs Overview An Amazon customer may initiate a return to either exchange or return purchased items. Amazon will automatically authorize the...
Order Cancellation and Refunds Workflow Delta Alpha Overview Sellercloud helps you streamline your returns and refunds processes for your integrated marketplaces, helping you ensure orders...
Returns and Refunds Overview Overview When a customer wants to return merchandise that was already shipped, it should be processed through an RMA (Return...
RMA Labels Configuration Delta Alpha Overview You can generate Return Shipping Labels and email them to customers in Sellercloud. Sellercloud’s shipping label log...
RMA Reasons and Resolutions Delta Alpha Overview When handling your RMAs, you can set reasons and resolutions to manage the specifics behind why an...
RMA Workflow Delta Alpha Overview Return Merchandise Authorization is the proper workflow for managing an order return. RMAs let you track a...