Returns and Refunds

Returns or refunds for all your retail channels and across companies is simple in Sellercloud's interface. Handle payment refunds and configure your settings.

Configure Refund Handling

Delta Alpha Overview Sellercloud offers several options which can restrict specific users from issuing refunds, regardless of which channel the...
eBay Refunds and Returns Workflow

Overview If you have completed the eBay Account Integration, you can use Sellercloud to process eBay refunds, returns, and cancellations....
Final Sale Orders

Delta Alpha Overview Some orders are firm sales and do not allow returns (if merchants do special promotions, for example)....
Order Cancellation and Refunds Workflow

Delta Alpha Overview Sellercloud helps you streamline your returns and refunds processes for your integrated marketplaces, helping you ensure orders...
Returns and Refunds Overview

Overview When a customer wants to return merchandise that was already shipped, it should be processed through an RMA (Return...
RMA Labels Configuration

Delta Alpha Overview You can generate Return Shipping Labels and email them to customers in Sellercloud. Sellercloud’s shipping label log...
RMA Reasons and Resolutions

Delta Alpha Overview When handling your RMAs, you can set reasons and resolutions to manage the specifics behind why an...
RMA Workflow

Delta Alpha Overview Return Merchandise Authorization is the proper workflow for managing an order return. RMAs let you track a...

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Returns and Refunds

Configure Refund Handling

eBay Refunds and Returns Workflow

Final Sale Orders

Order Cancellation and Refunds Workflow

Returns and Refunds Overview

RMA Labels Configuration

RMA Reasons and Resolutions

RMA Workflow