Overview
While most major marketplaces automatically collect and remit taxes on your behalf, there are certain integrations where you may be responsible for calculating and applying taxes instead. Sellercloud’s Tax Rates Per Channel tool gives you full control over how taxes are calculated for orders placed through these sales channels. This feature is especially useful for businesses operating across multiple regions, as it allows you to set tax rates by country and state. You can also choose whether taxes should be applied based on the shipment origin or the order destination, ensuring compliance with varying regional tax regulations. Currently, custom Tax Rates can be configured for:
App Setting EnableTaxRatePerChannel must be enabled for this workflow. Contact Sellercloud Support to ensure that this setting is enabled on your server.
Channels like Home Depot CA may require additional configuration. For more information, refer to our Home Depot Orders Overview article.
Manage Tax Rates Per Channel
An order tax refers to the additional tariff applied to a customer's purchase at the time an order is placed. In Sellercloud, Tax Rates can be tailored per channel to apply Sales and/or State taxes and can be based on factors like:
The location of the buyer (Destination Based Tax).
The origin of the shipment (Origin Based Tax).
Create Tax Rates Per Channel
To create a new Tax Rate Per Channel:
Navigate to Settings > Company > Select a company.
Go to Toolbox > Tax Rate Per Channel.
Click the + icon to add a new Tax Rate entry.
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Populate the following details:
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Channel - Select a channel from the dropdown menu:
Wayfair
Home Depot Canada
Direct Fulfillment
Vendor Central
Country - Specify the country for which the tax applies.
State/Region - Select the country’s state or region, if applicable.
Zip/Postal Code - Enter a Zip/Postal Code.
Sales Tax Rate - Enter what percentage of the sales amount should be added as a Sales Tax.
Sales Tax Code - Indicate the Sales Tax abbreviation.
State Tax Rate - Enter what percentage of the sales amount should be added as a State Tax.
State Tax Code - Indicate the State Tax abbreviation.
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Tax Rule - Select how the tax will be applied:
Destination Based
Origin Based
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Once done, click Add.
Search Tax Rates Per Channel
Existing Tax Rates can be found by using the following filters:
Channel
Country
State/Region
ZIP/Postal Code
Sales Tax Rate
Sales Tax Code
State Tax Rate
State Tax Code
Tax Rule
To update Tax Rate details, simply click the respective Edit icon.
Delete Tax Rates Per Channel
You can permanently delete a Tax Rate Per Channel entry by clicking on its Trash icon.
To erase multiple Tax Rates, select their respective rows in the grid and click the main Trash icon.