Overview
The Manage Channel Payments page lets you:
See all channel payments added/applied to channel invoices
Search for specific channel payments using the provided filters
Click each channel Payment ID to open its Payment Details (to see payment history and/or apply it to channel invoices)
To access this page, click Customers > Channel Customers > Manage Channel Payments. Take a look at a sample list of channel payments:
The table below describes each of these filters, and the sortable grid columns with your filtered search results:
FILTER |
DESCRIPTION |
Company |
Find channel payments for a specific company. |
Channel |
Find channel payments from a specific channel customer. Only channels that are enabled for the selected company will appear in this list; however, Local Store and Wholesale always appear for a selected company because you can have orders for those channels without enabling them in Sellercloud. |
Date From and To |
Find channel payments by a specific range of dates when the payment was added to Sellercloud. |
Payment Method |
Find channel payments by specific payment type. |
Reference # |
Find a single channel payment by its reference number (this is the optional reference to the payment method; for example, check number if paid by check, etc.). |
Amount |
Find a channel payment by a specific payment amount. |
GRID COLUMN |
DESCRIPTION |
Payment ID |
Auto-created number for the channel payment. |
Payment Date |
Date the channel payment was added to Sellercloud. |
Payment Method |
Type of channel payment. |
Reference # |
Channel payment reference number. |
Amount |
Payment amount added. |
Open Balance |
The channel payment's amount that is currently available to apply to open invoices. Note: When showing channel payments from Groupon, this is the open balance calculation: Payment Amount - (Total Paid - Total Chargebacks) |