EDD and ESD Assignment
When a customer orders a Walmart Marketplace item, Walmart gives the customer an Expected Delivery Date (EDD). Walmart also sends the Expected Ship Date (ESD) and the Expected Delivery Date to the Seller, so they can monitor the order fulfillment progress.
Expected Ship Date
ESD is the date a seller must provide Walmart with an order shipping confirmation, including valid tracking information. After the shipping confirmation is received, Walmart will send the shipment notification to the customer.
If the shipping confirmation is received on or before the ESD, the order is considered “shipped on-time.” ESD is assigned based on a combination of the Order Cutoff Time and Fulfillment Lag Time.
If an order is placed before the Order Cutoff Time:
- And Fulfillment Lag Time is set to 0 days – Walmart expects the seller to ship the order on the same day
- And Fulfillment Lag Time is set to 1 day – Walmart expects the seller to ship the order the next day
- And Fulfillment Lag Time is set to 2 days, Walmart expects the seller to ship the order the day after next
If an order is placed after the Order Cutoff Time, an additional day is added to the Fulfillment Lag Time. If the Expected Ship Date is continually not met, it may negatively impact your On-Time Shipping Rate.
Expected Delivery Date
EDD is the date the shipped order must reach the customer. This is the same date shown to the customer on the Item Page and at checkout.
If the first delivery attempt occurs on or before the EDD, the order is considered “delivered on-time.” EDD is assigned by adding the maximum transit time for a given method and region to the ESD.
The example below illustrates ESD and EDD based on the following shipping settings:
- Seller’s operating schedule is set to Monday through Friday with 12:00 PM Pacific Standard Time (PST) set as the cutoff time for each day
- Seller requires 1 day to prepare the order before it ships (Fulfillment Lag Time = 1)
- Order is shipped to a “48 State – Street” address via Standard shipping with 2-5 business days of transit
Example: Customer placed an order on Friday, January 6 at 9:00 AM PST.
The order was placed 3 hours before the Order Cutoff Time on an operating day, and the seller saw the order on the same day. Since the seller indicated that they needed 1 full day to prepare the order for shipment, ESD was assigned to the next operating day and EDD was scheduled for 5 days after the ESD.