Account Management

In this article, you will see the top recommended hardware – printers, scanners, scales, and card swipers compatible with Sellercloud. If your hardware is not listed, contact Sellercloud Support to check its compatibility.

When Sellercloud adds a new feature or makes a fix, a server update is usually required. You will be notified that this update is needed, and then an update request will be submitted by Sellercloud Support. Learn more about the updating process and how long it will take.

You can request FTP and VAN set up from Sellercloud. Get more information on gaining access from Sellercloud Support and prices.

Real-Time Connect (RTC) enables you to monitor and troubleshoot connected installations. You can also download product settings and log files, send announcements, view locations on a map, ship orders, and print documents.